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Posted by harlemite on 03/18/2013
Nothing like being snubbed by your server again and again! Slow. Such a shame! It's a cute cafe with decent food, but the staff makes it impossible to walk back in.
Posted by nyceater on 01/19/2013
I live in the neighborhood and have been to Il Caffe Latte many times. The food is always good, the service is always bad. The staff is slow and inattentive. They never check to see if you need anything, never bring around coffee refills. If you ask for a refill you might wait 10 minutes or more before you get it.
Posted by BJ610 on 12/29/2011
I have frequented this place often and every time I have left delighted and ready to return. The atmosphere is eclectic, service is great, food is good and the price is affordable. It is usually a crowd but the wait is rarely long. If you are seeking a comfy place for good eats and conversation, you will find this gem nestled in the heart of Harlem. You won't be disappointed.
Posted by chi-harlem on 09/16/2011
This cafe is a sweet relief in that Harlem does not have many laid back, yet fun cafes. Unless you want to go to Starbuck's it's hard to find cafes to enjoy good food and drinks. Came here a few times, but most recently, the day after "hurricane" Irene and this cafe was one of the few places around the city open that day. So it was busy an there was a little wait, but when seated the staff were crazed, yet responsive and courteous. I think the menu items provide a great variety of options and the vibe is diverse and positive. Truly a great find!
Posted by BounceMonster on 10/31/2010
I live in the neighborhood and have been to Caffe Latte many a time. The food is great, and usually appears quickly. I have had many things on the menu, both brunch and dinner, and not been disappointed. The decor is cute, and the coffee is tasty. The one downfall is the service. While not rude, servers tend to be inattentive and less than friendly. I'm not looking for bubbly, but a smile would be nice now and then. That being said, I am willing to put up with the service because I like everything else about Caffe Latte.
Posted by harlemvixen on 10/05/2010
Reading reviews below I am sad that people have had bad experiences with the service. My husband and I have been going for months and have always had great service. Maybe it's because we always get served by our favorite waitress. The menu is nice, their brunch is great, but it could use an upgrade overall.
Posted by Anonymous on 04/30/2010
I would be at this place a LOT more often if the service wasn't maddeningly slow and inattentive. I hope the owner stumbles upon this and lights a fire under some people - they really are losing a lot of business because of this problem.