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Village/ W Village >
Posted by laura and jeremy on 02/06/2010
Il Buco has been one of our favorite restaurants, and one to which we looked forward to returning. That is, until the very unpleasant experience of last night. Our reservation was for 9:15. We were jostled around in the noisy bar area until we were seated at 9:45. We were presented with menus and offered water and given bread. Good thing, since our order was not taken and bread and water were the only things that arrived at our table for the next half hour. Request of the waiter for butter was met with a look of annoyance and disdain. Perhaps he was annoyed that I had previously asked him to find us a medium bodied red wine at a reasonable price, which he had difficulty doing. I might add that the couple who were seated next to us, a few minutes after we arrived, had finished desert, paid their bill and left, while we were still waiting for our main course to arrive. My “anatra”, by the way, was cold and since the waiter had never bothered to ask my choice of “doneness”, arrived overdone to my taste. I would have sent it back¸ but by then, it was 11:30. We shared a desert, quickly paid the bill, and left at 11:45.
Posted by James N on 02/05/2010
Il Buco is one of those places that stays under the radar, but whenever I mention it to one of my foodie friends, they get all gushy and swoon a bit and say "I LOVE il Buco!" I am starting to figure out what they mean. The food is exceptional - great ingredients - treated with integrity. And the service is like a big warm hug from Nonna. Really warm and friendly. I see there aren't any reviews from the past 2 years here, but I can tell you my experiences in the last 6 months have been a dream!
Posted by JD on 01/20/2010
Went here last night for a bday dinner. Made an advance reservation was seated at a cramped table right by the entrance (which is drafty). Thought some of the food was good but not great. Appetizers took a very long time to come and then my main dish was the risotto had way too much salt added. Great food should not need a ridiculous amount of salt. Others enjoyed their food, and I liked my appetizer but thought it was good not great-and pricey for what it was. Don't think I would return.
Posted by LB on 11/20/2008
Before my table was ready I had a drink at the bar with a friend. The bartender was aloof and somewhat rude, even moving the breadsticks away from us at one point for no apparent reason. Most of the staff was friendly except when we were told to leave the table when finishing up our drinks and desserts (not cool). However, this was all worth it because the food was outstanding. The 26 Zagat rating for food was well deserved. This is what real authentic Italian should be, not spaghetti and meatballs. The asmosphere is very nice as well, rustic and cute, although the wooden benches are TERRIBLY uncomfortable, I actually have bruises on my backside from them and it hurts! Maybe some cushions would help.
Posted by Anonymous on 03/12/2008
We had to wait forever to get seated despite having a reservation, and then had to wait for a while to order. The service is really slow. I thought my food was too saltyand the same was true of my friends' dishes that I got to try. The space is beautiful, though.
Posted by Disappointed on 11/09/2007
I must preface this reveiw by stating that this was not my first dining experience at Il Buco, I have been on at least 9 prior occasions over past two years and I eat out frequently. It's been said numerous times already but allow me to reiterate. The service is just aweful and the atmosphere though rustic and charming can be at time uncomfortable. There are no excuses I can make for just how poor the service was. My party of three was seated at a large becnh table that could accomodate roughly 8 people. There was another party of three seated at the opposite end of the table. I'm not of above average stature but I could not comfortabley fit my legs under the "charming rustic" table becuase of the large hunk of wood (read base) holding up the table. To add insult to injury, the part sharing the table with us decided to invite freinds without ntoifying the restaurant, upon their arrival, they attempted to pack 5 more people ( to total 11) on a table that could barely handle 8. The restaurant then asked us to move without any compensation or apology, if we had chosen to stay, they would've simply packed all 11 people at the table. We obliged and hoped the rest of the night would be smoother, WRONG! Our waitress was miserable, we saw her three times the entire meal, to take the order, to remove our empty bottle of wine ( and running off before asking us if we would like another) and finally to deliver the check after we asked another server for it three times. We repeatedly asked other servers to help us find her but always to no avail. The nail in the coffin is that the food although always good is at times incositent. Il buco has a set appetizers but changes the entrees daily and is very hit or miss. There are times I've come expecting great things only to find very odd items on the entree menu and being forced to settle for several appetizers instead of a complete meal. I like tapas as much as the next guy but if nots what i was out for, I shouldn't have to settle for it, especially not at Il Buco prices. Just stay away! There are too many restuarants in New York to have to deal with an experience like this. I feel cheated out of a night I can't have it back.
Posted by Mark on 08/10/2007
we had the misfortune of having a rude server for the evening, who really set things off on the wrong foot. from her generally rude manner in interacting with people, to her lack of attention to detail when taking a drinks order - and then getting defensive about her error rather than admitting it - she is a very poor representative for her company, and should not be in the hospitality industry. il buco needs to do a much better job selecting and training their staff. the food range from quite delicious to run-of-the-mill. I'd need a second visit to il buco to have a better opinion on the food, but I'm not rushing to return, despite the charming ambience and cute decor of the place.