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Posted by anonymous on 11/21/2013
After reserving the table one month ago they tried to seat us at a table near the door with bar stools. When we politely told the hostess that we wanted a regular table in the dining room she rolled her eyes and in a punishing tone told us it would be 15 minutes. We said fine. While we waited there were 2, 2 top tables that were free right next to each other. We asked in they could be pushed together and she snarled and said, "I will take care of you". After another 15 minutes we asked the other hostess if we could please sit at the table and she said that it was reserved for someone who was hearing impaired but they were now 25 minutes late for their reservation. Now we were waiting for 25 minutes past our reservation time. They finally allowed us to sit at the "hearing impaired" table which had been free the whole time. It was a table in the middle of the loud bustling dining room. Really? Hearing impaired? what a lame rude excuse. They were very nasty and I would never return. The food was good not great, but there are a million other italian restaurants that honor reservations and treat people with respect.
Posted by totally overrated on 05/03/2013
I'm surprised to be writing this review. I expected to love Il Buco A&V, but was really put off by both the service and food quality. I expected the short rib to be more tender and the pastas to be more interesting. To be fair, the gnochi was delicious. To add insult to injury, you'd think the bread would also be tastier if they charge $1/pp. I likely won't return.
Posted by Sheck on 12/25/2012
I wish they had better service b/c I go back happily (except for the irritating bread charge). But the meal was so rushed and charmless that it was a drag.
Posted by John Lew Jones on 07/25/2012
I have now been to Il Buco A&V three times. Each time I have either loved or liked the food I ordered. I love the concept, a bit like eating at a real Italian cafe. My first two visits I sat at the bar in the back room (the restaurant) where though I was near others, the roominess was fine and the wait staff and bartender were good and the food excellent. HOWEVER, last night I was seated in a small table against the wall and my friend and I felt squeezed. This was after I requested specific bar seats (twice!) in the weeks approaching our night's dinner. OK, so the table rocked and needed a matchbook. (Annoying that we never got one.) That happens. But here is the rub: the service was so fast and so unctuous that we were not left alone for more than 60 seconds at a time. I don't know the exact amount of times a bus boy or waiter came to our table, but after a while I began to count and at that point I eneded at 37 times, in a 2 hour meal! Which we asked them to slow up. It got so bad that the waitress poured us a new glass of wine and before we were able to take a sip she poured another refill in those same glasses, oblivious. We wanted to use bread to soak up juices on a plate after we'd split the pasta, and literally, 5 times did someone try to take that plate away in the course of 2 minutes. When we finally asked them to "leave us alone" they did so -- for 5 minutes or so, then the rush began all over again. I don't need that kind of crap when I am paying 300 hundred bucks for a meal. Il Buco A&V is approaching a staggering lack of awareness about themselves. A waiter or bus person should not try and take your plate away while you're still chewing and there's still stuff on your plate! Stop pouring a dribble more of water into our glasses when they don't need it -- let us drink the water down before re-pouring! Especially, given our seats, when the bus person had to reach over my shoulder, rubbing his armpit on me, to pour. My meal felt rushed, interrupted (many conversations were stopped in their tracks) and I left frustrated and claustrophobic, just the opposite of the way I would like to feel. I wanted to be transported by what is very good or even excellent food. The wait staff ruined it. I will not return for a while. Maybe I will go back to Il Buco, the flagship, which presents a much more spacious, languorous, experience. Or maybe I'll just go elsewhere.
Posted by genep on 06/12/2012
While the food is good ,especially the grilled rib, the whole experience is not. From the if you dont call and confirm your reservation the day before you are cancelled to the $1 charge for bread to the surly rushed service the entire experience is unpleasant. $200 for one hour dining just not worth it.
Posted by Rick on 06/11/2012
I have been to Il Buco once before and decided to go back since my first experience was a good one. I ordered the porchetta entree which without exaggeration was 95% fat. Even the waiter was amazed. I rarely complain about a dish in a restaurant, especially since sometimes it is just a matter of tastes differing. But I cannot believe the chef could send out a signature dish that was completely inedible. I will not return, even though the staff was gracious and apologized.
Posted by Anonymous on 06/03/2012
I will go back again!