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Posted by Student on 05/13/2013
So this is one of the few times I feel inclined to write a review, but there is something important to be said. I haven't been around long enough to know what kind of managerial shift this poor excuse of a deli has taken, BUT... I have been here long enough to know that previous reviews of the deli regarding the value and food quality are on par. This is your typical average deli, with a less than average menu pricing and customer service. I had only wish I read the reviews before taking my time out to make trips there. But then I began to realize there was inconsistent pricing and rude management, to name just a couple of things people might not want to run into--especially if you're a busy college student as I am. The younger cashier is nicer, but nevertheless she alone cannot outweigh the negative that is this deli.
Posted by R on 05/02/2012
I ordered a pastrami sandwich, it was $8! And to make matters more disappointing, I was sent roast beef! I also ordered a seafood salad in which it was quoted it measured at 1/4 lb. I get it and it's in a dixie cup that you usually get a side of dressing in!! I really miss the previous owners! Everyone was friendly and the food was worth the money you spent.
Posted by OZ on 03/28/2011
I ordered breakfast one morning from here - a standard sausage, egg and cheese on a roll and orange juice which came to a whopping $8! Not only was I shocked at the price the service on the phone was horrible and rude and when receiving my sandwich I was surprised that it was merely an egg, slice of cheese and a sausage patty barely filling up the roll. Ever since the change in ownership years ago the quality over all has gone down significantly. I believe the only reason why this business is making money is the location next to the college and the revenue made off the porters in the area.
Posted by J on 01/15/2011
I ordered a sausage, egg and cheese on a roll with an orange juice - simple enough. A) it was $6.80! and B) it was the cheapest looking sandwich I have ever seen. The contents were so small they hardly filled up half the roll; it seemed to be a small patty, one egg and a slice of craft. Found it to be a rip off. I have gone in to order before and customer service skills are severly lacking; I asked for something to be added to my order and was met with grunts and the sucking of teeth. A prime example of a business thriving off it's location and the necessity of those in the community and providing poor service across the boards.
Posted by Anonymous on 03/08/2010
Listen there are deli out there that treat the customers better, espicially when ording and there food is not all that .. it doesn't take a rocket scientist to put ham and cheese together, or how to threw olives in a bowl.
Posted by working girl ues on 02/06/2010
We work on UES at a local store. in the same area. We have ordered from Hunter at least 5 to 6 times a week, for over a decade. Sometimes we order twice a day. New management is poor, phone order guy is rude. They get our order wrong everyday. Something is always missing or something is just made completely wrong. When you call back, they DON'T care. Sometimes they even try to make it your fault. So why do we continue to order? Because there is not a lot of mid-priced deli variety in the neighborhood. Neil's is expensive and not much better. My advice if ordering is repeat the order to the guy twice AND make him repeat it back to you. But it will probably still be wrong anyway. The only upside is... it is a decent basic NY deli. Food is always fresh and tasty. This is not gourmet food, but if they get your order right, it is a good meal. Also, their homemade soup is excellent (if it is not over salted). They just need to get there act together and they will be SO much better. Try a little kindness and organization guys! Good luck!
Posted by Anon on 10/18/2009
The service here is bad. Took over an hour and when I called they said it would be another 15 mins. Not the first time delivery has been over an hour (i live a block away...). Dont bother, order from somewhere else you'll be better off