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Posted by Anonymous on 05/10/2012
Ordered take out and it had an odd odor and taste, and the shrimp tasted old. There were bits of some type of weird meat in the sauce which smelled like dog food. NEVER ordering from there again.
Posted by anonymous on 05/06/2012
I saw a lot of the reviews about the delivery...I have ordered from this place for the past three years and have never had an issue with time or the person. It isn't amazing food, but it is good enough, fast, not too expensive, and open late!
Posted by Happy Customer on 04/07/2012
Have ordered from her for the past year. Have not had any problems with the delivery time or person. We have been happy with every item we ordered. Not sure why people are complaining.
Posted by Max on 03/04/2012
I really enjoy the food here but the delivery service takes a ridiculous amount of time, common delivery times of 1 hour and on worse nights, 1 and half hours easily. They seemed to have an overtaxed delivery team or kitchen, plus whenever they deliver the driver clearly has at least 4 other orders with him which means they wait a long time after your order to send food out if you call at the wrong time. Really absurd.
Posted by Anonymous on 10/01/2011
I've been ordering from Hunan Balcony for years now and have always had good experiences until very recently with one of the delivery guys. He had a serious problem with personal space (which was quite uncomfortable esp. since I live alone) and also had a problem with the $3 tip I gave him for about 12 bucks worth of food. Call me crazy, but I think that's a pretty decent tip. Usually I get this very sweet man who delivers the food but sadly this other man came to the door. I still think the food is fairly decent but this newer delivery person has really put me off. I doubt that I'll be ordering from them again.
Posted by Upper upper west sider on 07/25/2011
This place makes great moo shu vegetables and has, by far, the best vegetarian selection of any Chinese joint in the hood - and they give you free stuff with every order. Tasty!
Posted by Anonymous on 07/05/2011
I always walk by and see the people on the "balcony" through the window and wanted to try this place. I ordered a tofu and vegetable dish and it tasted like frozen vegetables with tofu mush in a gross white sauce. Disappointing.