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Posted by annonymous on 07/12/2010
This past weekend was my first Hillstone/Houstons experience! which I enjoyed very much... Reservations werent required so we waited 10 minutes on a busy saturday night (table for 3) The atmosphere was very dim lighting and a bit noisey, there wasnt a child in sight just very loud. Our server was great (i forgot her name) but very helpful and super nice! we ordered "the Rockerfeller" which was awesome Cheesey, gooey and delish!! The hillstone burger was OK i suggest you ordrer it medium-rare.. well done = boarderline burnt. The ribs were out of this world super tender, i mean they absolutely fell of the bone! if you like bbq sauce and lots of it order the ribs, because its drenched in that stuff.. on the other hand the fries that comes as the side with the ribs TOTAL WASTE!!!! the fries are as thin as hay! no exaggeration, i suggest order another side like a baked potato which was much better, packed with butter,scallions bacon bits and chedder! Now for the Rib Eye... This was absolutely heaven!! medium rare + perfectly chared+ sweeteness= pure heaven!! i hope this review helps you guys out!! enjoy and order the rib eye! oh yea and theres free refills!!
Posted by Jesse on 06/29/2010
I have been waiting all summer to eat their Key Lime Pie! By far, this pie is the best I have ever tasted! It's a must! I wish they made it all year long!
Posted by simmons on 04/28/2010
They should be consistent from restaurant to restaurant. This houston's/hillstone has the poorest menu- no chicken fingers and their fries are so thin and hard that they should be called potato stix. Very frustrating to come here and, not only, not be able to order old favorites BUT to also have basics like fries ruined is a no-no. Get your branding right Hillstone, fix your menus and make some better fries.
Posted by Forrest on 01/28/2010
So I know that as a New Yorker I am not supposed to like the chain Restaurant. Well that said.....I love this place! I think that for the value it is the best steak in NYC. Plus the sides and the vegetables are all stellar. I work as a manager in Food Service and would love to work here. I always feel taken care of, even when my Martini has been sitting there awhile a fresh chilled glass appears and the drink is transferred. Who does that?? The Food while not imaginative is VERY good for what it is. And the flavor profiles of the dishes make it more than ordinary. In fact if you want American fare at it's best it's hard to find it better than here in NYC. That having been said it is pricey and they do have some strange rules about seating and sharing, but given the level of service they are trying to have I understand the strategy and it does not bother me. I will return again and again, steak, burger, seafood and salads and sides/starters to die for, you GO Hillstone!
Posted by Pearl 88 on 10/26/2009
We have come here many times. Actually we came to Houston's and now it's called Hillstone. We were afraid that it had become a new place but were assured that it was just a name change and that there were more items on the menu. I have always come for the ribs, a real favorite. The meat seems the same but the sauce was way overdone. It overwhelmed the ribs. One of us had ordered the ribs without the sauce and it came sauced anyway. When we told the waitress she just said "Oh yeah I forgot, sorry" I tasted some of the new spicy tuna sushi. Not worth it sorry. Two of us were still eating when they started to clear the table. I'm sorry if I have a fork of food in my mouth I don't expect the waitstaff to start clearing. Also when i mentioned the over saucing to our waitress again she just "ok thanks" I believe that we will never be back. Hillstone you lost us...
Posted by Happy Diner on 09/07/2009
Went there with a total of 7 people. They do not have a table to sit 7 people. Took one sqare table so 4 can sit down and waited for another sqare table near by to be vacated. After pushing the two tables together, the manager comes over and says that is not allowed since it will distrube the servers and the lighting. Never heard that one before so our group has to be separated. Silly rules. They should have just told us that they can not seat more than 5 people based on their configuration. The manager did comp us with some appertizers but it still ruined the evening for us. I have eaten here many times with a smaller group and the food is good. Damn those stupid rules.
Posted by Anonymous on 08/05/2009
A few friends and I went to dinner at Houston's (now hillstone) in last night and were sadly disappointed. We love going there for the consistent and fresh food and friendly service. What we found were some new rigid rules and a surprising menu change. First off, Hillstone seems to disapprove of sharing. Me and my friend decided to share the ribs, which are way too big for either of us to eat alone, but wanted a salad to go along with it. We were shocked when our waiter informed us that appetizer portion salads are not allowed unless each person in the party is ordering their own, personal entrée! To say the least, this put a damper on our plan. My other friend ordered the Caesar salad with chicken as her entrée. When it arrived, the chicken appeared stringy and pink. We had to call the waiter back over and show him in order to find out that instead of using grilled chicken, they had served rotisserie chicken on top of her salad. Who serves that? It tasted so funny we had to send it back. Must happen all the time, because the waiter knew exactly what we wanted when we chose to send it back. We want Houston's back, enough said.