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Midtown East >
Hot & Crusty
Posted by Richard on 05/18/2015
I have been buying baked goods at the Hot and Crusty for a number of years. And I never had a problem with there cuality or there service, until last week in the morning where I experienced a very unpleasant situation. I was trying to make a payment for a bagel with a credit card, which I did for a number of years now suddenly I am being told that I can't unless I spend over three dollars. Although with some difficulty after almost everyone behind the counter shouted at me there opinion of what the minimum for cratit card charges is eventually I got my bagle, which came with the side of public humiliation. Later that same morning I called and I spoke to the manager who stated that there was no minimum charges on the credit card, but yet somehow depending on the time and how busy the works were they might set the price for minimum charges. I was very comfused. The good news is that in the end we agreed that I can buy my bagel with my credit card.
Posted by out of towner on 12/05/2012
ordered a ham/cheese croissant and there was only a sliver of ham inside; it was more to the liking of a plain croissant! Certainly did not look like the croissants in the display case! What a rip-off!