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Heartland Brewery Chop House

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Times Square
  • $$$$
    RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • American (Traditional), Steakhouses, Bar Food
  • 127 W 43rd St, New York 10036
  • (Btwn Bway & 6th Ave)
  • google maps Subway Directions

User Ratings (Based on 16 reviews)

Food Value
Service Atmosphere

Other Restaurant Info

Phone:
(646) 366-0235
Fax:
(646) 366-9107
Website:
www.heartlandbrewery.com
Notes:
Take Out Catering Visa, MC, AmEx, Disc
Hours:
Sun-Thu: 11:30am-11pm Fri-Sat: 11:30am-12am
Serves:
Lunch, Dinner
Features:
Kid-friendly, Prix Fixe, Bar Scene, Online Reservations, Accepts Credit Cards

User Reviews

  • Posted by repeat customer on 05/10/2009

    Great for all

    We have eaten here before and this time we took 3 people with us that had never been here before. The service was friendly and great. We all had something different and it was all good. We will definitely go back.

  • Posted by Anonymous on 05/14/2008

    Great for pre-theater meal

    We were seated promptly at 6 pm, when we arrived for our reservation. The service was quick and efficient. The food was good we both got burgers that were cooked exactly the way we had requested. We finished our meal at 7, with plenty of time to make our show. I'd definitely come back and try the ribs, which looked delicious!

  • Posted by Anonymous on 02/19/2008

    great place

    I had the cajun rib-eye, not quite as spicy as I would like but was very good. My wife had the crab cakes and said they were the best she has had anywhere. Good place to go have a drink. Very good microbrews!!!

  • Posted by Anonymous on 10/14/2007

    Good food, poor service

    We ate here with friends on Saturday night before the theater. After our orders were taken, we never saw our waiter again and three times food runners tried to serve us the wrong food. We found out towards the end of the meal, that the food they were trying to serve us belonged to a table next to us. Those poor folks got their food very late and it was cold. When we were through our appetizers it took another 20 minutes or so to finally get our food. It was good, but it took way too long. (Frankly it was overpriced as well.) My water was never refilled either. Then to add insult to injury they added the gratuity to the bill. We were only a party of four. They also added it to the table next to us. (The folks whose food kept coming to us.Also a party of four.) This is unacceptable. I worked at an upscale restaurant for 10 years and I would never just add a gratuity to a party under 6. It's also ridiculous that three times they brought food to the wrong table. It also took so long, that we ended up having to rush to the theater. We had given our selves plenty of time arriving at the restaurant at 5:45. Our dinner was not served until 7:10 and we had only order one salad and one soup as apps. So this is unforgivable. We will never return to this restaurant. (We also did NOT pay the suggested gratuity.) I think that the waiters are costing themselves tips by adding the gratuity on. They also need some better training!

  • Posted by Anonymous on 07/31/2007

    Good value for the price

    I went here by myself, which is always chancy in a popular place like this. I was seated right away and the waitress was very friendly. I had the crab cakes, which I thought might be a mistake in a rib/steak place, but they were wonderful. I had none of the service or food problems mentioned in some of the other reviews, despite how busy the restaurant was.

  • Posted by Anonymous on 05/29/2007

    Great place

    Took a shot and made reservations online based on online reviews. We were not disappointed. The place has good atmosphere and is well kept. The staff was great, From the bartender to the server, everyone was friendly and easy to deal with. Service was fast. The food was very good. The menu is mostly American staples of steak, chicken, etc. I will definitely go again when back in NYC.

  • Posted by Anonymous on 02/28/2007

    Poor

    I was so disapointed. they got my wifes order wrong (a hamburger instead of a steak) mine was cold and I think I got hungover from two beers. Its not that cheap either. At least "Wicked" was fantastic.

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