Haru (CLOSED)

I've been a big fan of Haru for years. Though it is a bit pricey, I've thought the food and service were worth it. I generally stop in to the 48th st. location once a month and order takeout up to twice a week. The past two months, there's been a weird dip in service and I'm not sure why. Twice in the past two months I've received orders that were incomplete and then had to wait an additional 30+ minutes to get my full order delivered. The most recent time, I asked to speak to a manager to confirm everything was, indeed, coming (as the delivery guy didn't speak English or understand that I hadn't gotten the full order) and the woman who got on the phone was both rude and dismissive. I explained that I'm a pretty regular customer and that I've been having issues recently. She countered with a mumbled 'Well the order's on me' and then hung up! (I was also still charged for the order.) There are plenty of places to order good sushi in Midtown. I've been loyal to Haru for years, but I will very easily find a new place for my business.

My wife and I are nuts about sushi and we owe it all to Haru. When we met and began dating a few years ago, she wouldn't touch raw fish and thanks to my pushing and the great appeal of Haru, we love it all the time. The only problem I have is that their spicy mayo tastes more fruit-infused than spicy and in my opinion can be ruinous to certain dishes. It doesn't mix well with ginger or wasabi and the earthiness of it hits you way too hard when you are trying to just get your spicy-something on. They should re-do this recipe as anyone who requests it will be expecting something with more kick and not a berry flavored asian compote.

First off, I do love Haru and their sushi. BUT, today me and friends at work ordered a ton of sushi, and were confused about why we were being charged over $20 more than the menu stated. Apparently, we were looking at the third avanue menu, as opposed to the park ave menu - an appetizer at 3rd is $5.50 less than at park, which charges $10. Really ridiculous, especially if you're ordering out and not sitting in the restaurant. Be sure to check which delivery menu you're ordering from!

Average food, weak drinks and way over-priced food. What's the point?

I eat here once a week for lunch. Not that I have many options for sushi in a close vicinity to my office, but its good for what it is. I wouldnt get too fancy there but for basic sushi and salads its good. The shrimp and mushroom sumai are very good too.

Good if you like rolls, I guess. Nothing to set it apart from the 100s or other sushi places that slop together gimmicky rolls. Go only if you have no other options. Maybe take tourists there for the "scene". Go elsewhere if you want real sushi.

I have never had a problem with any of their food, and actually have found them to be a really good go-to Sushi place. I first came across them on SeamlessWeb when my boss had me order from there for a meeting. Everything was actually really delicious and fresh. So good in fact that I decided to go to the 22nd and Park location. Great spot - really enjoyable!