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| Rating | Avg. Dinner Entrée |
|---|---|
| $$$$$ | Greater than $25 |
| $$$$ | $18.01 - $25 |
| $$$ | $12.01 - $18 |
| $$ | $7.01 - $12 |
| $ | Less than $7 |
| Food | ![]() |
Value | ![]() |
|---|---|---|---|
| Service | ![]() |
Atmosphere | ![]() |
Posted by Anonymous on 08/03/2011
Poor service
Ordered from here and they were 45 minutes late on the delivery. I called 3 times and they said it was on the way. 20 minutes later they finally showed up and the order was completely wrong. Called to complain and they said they would come back to refund my money yet never showed up. Poor customer service and the food wasn't even good. Never going back.
Posted by Al K on 07/18/2010
worst Chinese food I've ever had
I ordered online at happypalace.com and paid $35 + tip for the worst meal ever. The shredded beef was barely edible, the red snapper was as dry as sandpaper and stank to high heaven, and they even managed to screw up the spring rolls. The lettuce was so old it was dark brown on the ends, I took one bite and I knew the shrimp was bad. I will never ever order from this place again, and I suggest you stay away too.
Posted by anonymous on 10/17/2009
Such a disappointment
I ordered the roasted duck with rice and an egg roll. The duck was the poorest I've ever had- The skin was greasy and I got more bone than meat. I threw most of the duck away (this was the first time I've ever thrown away food). The egg roll had a bitter taste, so I basically paid $7 for a side order of rice and soy sauce. The food is cheap, but you get what you pay for- never again.
Posted by jc on 10/02/2009
Fast Delivery during lunch hour
They always deliver fast during the lunch hour. Kung pao chicken + steamed broccoli chicken is good. Not a fan of the eggroll. Never been to the location; however order lunch deliveries once and a while. Staff is always friendly when I call. Been ordering from them from the past 1.5 years.
Posted by zyxomma on 08/15/2009
unhappy tenement
rerouted from Tang Tang, can't really rate atmosphere, because this was delivered. Had to throw it all away, and I'm thrifty. Everything from the dumplings to the sticky, cold rice was an abomination. Do yourself a favor, and eat somewhere else! Neither I nor my roommate could eat any of it, and we got a large order.
Posted by unlucky palace on 08/10/2009
i'm done with this place
i'm not sure what happened. delivery used to be good, and service used to be up to par, but i've been having bad luck with happy palace. i've ordered three dishes with tofu, and each time the tofu was rank. it smelled and had a sour taste. i placed an order and the delivery took nearly 2 hours. i was dying of hunger so i asked them to cancel my order, but as soon as i stepped out of my apartment, they were there so i opted to be nice and pay for the order. this time i thought i'd skip delivery and pick up the order myself. i gave them enough time to prepare my dish, but they still made me wait because of miscommunication. not only did i wait, but they were arguing about some issue in front of me and didn't allow me to explain that i had called 30 minutes prior to the pick up time. ugh, i've lost my patience with them...i'm ordering some place else.
Posted by kai on 04/10/2009
not bad
i haven't had any problems with getting delivery from this place and i've been ordering for the past 3 years. its quick and cheap. The quality is better than most of the other chinese delivery but the selection is not as extensive. Probably my first choice for home alone chinese delivery.