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Posted by nycguy_around_the_corner on 08/21/2009
I've been to several Hale & Hearty locations and this one on 35th/7th is by far my most unpleasant experience. The minute I walked in it was cramped. I headed for the soup line to only be welcomed with a "step down, keep moving" before I could even order. After I got my order in, as the server handed me the soup, the same woman that told me to "step down, keep moving" told me to move again. At this point I was so fed up with the experience I almost left, but I chose to move to the next section - the sandwiches. I waited and waited but nobody was around to serve sandwiches. Eventually, someone arrived and I requested the Mozzerella, Tomato, and Basil sandwich. I requested Balsamic Vinagarette to be put on the sandwich. The server told me it was already on which I found very hard to believe since it's not good to have pre-made food with dressing on it. My thoughts were right. I went to eat my food only to find no Balsamic Vinagarette and paper that wouldn't peel off the bread (how long were these sitting there?). My complete meal consisted of a small soup, half sandwich and 2 cookies for $10. Overpriced for bad service, poor atmosphere and food that just didn't compare to other H&H locations I've been to. So far my best experience is a few blocks away from this one - 39th/Broadway - I suggest you go there instead. :)
Posted by The Eraser on 12/26/2007
This place does have some good soup, I must say! The salad was pretty typical, the same you'd find at any pax.
Posted by danielle on 03/12/2007
the soups are really good and they have a great variety HOWEVER, the delievery service is so subpar! if we want soup we know that we'll have to order it at least 2 hours before we want to eat it, not to mention the fact that the soups are not so hot when they arrive.
Posted by Craige on 12/06/2006
The person saying these soups are bland must like his soups very spicy, because that is simply not true. H&H has many tasty soups. My only complaint is that they do not reveal nutrition info, which gives me pause. Considering that their tomato basil, for example, is so good, I can only assume that the secret ingredient is butter! I contacted corp. headquarters asking about this and they said they have no plans to reveal that info. A bit suspicious, I think. As is the case with many of their locations, this H&H is not very big and the soup line tends to snake through the entire place, making exiting or getting to a table a bit tricky. The mulligatawny is great, as are all the tomato ones, especially the tomato cheddar, although it's very rich and makes me feel a bit too full after eating a medium. The sandwiches are mediocre. For a light lunch just get a large soup and a piece of their delicious bread. For added bulk, ask for the free addition of rice, couscous or pasta to your soup. A large soup runs from $5.50 up to as much as $7 for some more exotic flavors. They tend to run out of the most popular soups by early afternoon and are not open in the evening.
Posted by Anonymous on 10/27/2005
It took 2.5 hours for food to be delivered to a corporate office. The person taking the orders appeared to be unprofessional. I would only recommend this location for pick up service only. It's a shame because all of the food is delicious.
Posted by victoria on 07/06/2005
This is the best soup and salad in the area. I have been eating here almost daily for the past 5 years, and the food quality and services has consistently been great! The neighborhood has lots of salad/soup places but only these guys have got the balance of tastes just right. Highly recommend it!
Posted by Anonymous on 06/23/2005
You can get here what you can get at every other store in the area--- however, particularly for the salads which have huge costs per topping, you will be paying a very high amount. And for a soup store, their soup was bland and disappointing.