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Latin American >
Posted by 207gal on 09/21/2011
Nice restaurant, moody staff. Everyone from the hostess to the waiters and waitresses, bartenders & busboys have a huge attitude problem. The drinks are ok & the food is good.
Posted by Lori on 09/18/2011
This resturant is wonderful. The atmosphere is livley and fun. The drinks are delicious and with a 2 for 1 happy hour you cant go wrong. The guacamole is always fresh and the churasco is some of the best i've ever had. Guadalupe is a great resturant and a prime location if you want to have a good time. I HIGHLY recommend it!! While sometimes the hostess can look kind of bored the servers are always attentive and they work at a steady but fervrent pace. If you do have the chance try to go when there is live music, it will surely not dissapoint.
Posted by Maura on 08/14/2011
From the minute we arrived there we were greeted with a rude hostess. So we weren't surprised by what followed the rest of the night. Our waiter was cocky, rude, inattentive, and slow. He took a long time to bring us our food, never came back to check on us after we got the meal. It was a hassle to get him to come to our table and when he did he had on a face as if to say we were bothering him. As if all that wasn't enough, the busboys were sent every 2 minutes to clear our table, taking half full glasses away and napkins from our hands. Not to mention they wiped the table with us still sitting there. I have to admit that towards the end of our meal we felt rushed and unwelcome. They were sooo eager to clear the table and kick us out to seat the people that were waiting for a table. What bothered me the most was that our rude waiter got his 20% gratuity INCLUDED in the check.. They have the potential of being a really good restaurant since the food is pretty good. But they need MAJOR work on customer service. To say the least. I don't see myself coming back here anytime soon. What a disappointment Guadalupe!!
Posted by Anonymous on 07/21/2011
good food , but service was subpar. waited for a beer like 30 minutes
Posted by april on 06/28/2011
I am a patient soul and will always give a person or a place a second chance. My patience has worn thin on Guadalupe. I have been here only 4 times and have experienced the most disappointing service. On one occasion I called and made a reservation for 6 people at 7pm. When my date and I arrived at 7pm and gave our name the hostess sneered at us that we were an hour late. I reminded her that when I called I requested a table for 6 at 7 pm. I also left a contact number - so if there was a problem I could be reached. On another occasion we left our name for a table for two. It was a bit busy - when we asked how long of a wait - she said a half hour . She took our name - and told us to wait at the bar. There was no room at the bar or at the wait area. I let her know that we would be outside. We left - took a walk and returned in a half hour.I alerted Miss Sunshine that we were back. She asked me who I was - and when I pointed to our name on the list - she responded- you left and your table is gone. She than told me that we could put our names back on the list - but we would have to wait another half hour. We left and went around the corner Bye Bye Guadalupe.
Posted by CC_FoodEAT on 06/23/2011
I've been coming here for about 3 years and I am never disappointed. The service could be hit or miss but for the most part the servers are great and attentive. The chips and salsa are AMAZING nothing I've had anywhere else. The stewed crab and shrimp is delicious and the Rib El Diablo is a must have. I love their fruit punch and their pina coladas, their new addition to the menu is a friend cheese cake and its also delicious. I will continue to come to Guadalupe, its great for families or for a group a friends. till this day i have never been disappointed.
Posted by M on 06/05/2011
I have been here twice. Service is poor, not attended enough. Our service were very slow, took a long time to come to our table. This is supposed to be a Mexican restaurant but they're more famous for their Churrasco. That's what my husband eats when he goes.. I love Mexican food but this place has nothing Mexican on it. I order a appetizer Guadalupe camarones; it was just to plain the taste what so weird it didn't even taste it like shrimp. There drinks are ok, I really don't know how people can rate this place a 3-5. I'm really not eating there again I'll acompany my husband and friends that like their churrasco but that's about it..