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Posted by cat77 on 03/20/2010
My husband and I were excited to try this place after seeing all of the great reviews online and in fromers, however we were a bit disappointed. After waiting over half an hour (which apparently isn't all that long for this place), we were sat in cramped quarters, and other than taking our order, bringing our pizza and bringing out bill we didn't see the waiter (not great service at all). I could put up with all of this is the pizza was good, but it wasn't. It was ok...but not as good as everyone seems to say it is. I think you pay for the name, rather than the quality. On top of all of this it doesn't matter where you are in line, it all depends on whether the owner wants to let in groups of 4 or 5 or 2...AND...one large pizza cost $30! That is rediculous! In the future I would ask a new yorker their opinion on the best pizza in town...I think this is a tourist trap!
Posted by Best Mom on 11/29/2009
Clearly a tourist trap. After an hour long wait in line only because the establishment inside is the size of a shoebox, we were jammed in a table made for much fewer people. Id like to see how the fire marshall permits this. The waiter was rude and difficult to communicate with. Although service was prompt, the end result was a bust. We ordered three pies and only the last one arrived with a hint of flavor. After dousing each slice with salt and garlic powder, there still lacked any interest to the palate.
Posted by simon on 11/25/2009
ok, allow me to preface this by saying that i was born and raised in new york and have thus been privy to quite a few great pizzas in my time, and yet had never been to Grimaldi's. the one time i went, i was with a friend from Mexico who had just recently moved to the city, and thus had no prior background in eating yummy NYC pizzas. we were both in DUMBO together for a project and Grimaldi's looked relatively empty, so we both stopped in for a quick bite. the pizzas took quite a while and when they arrived, we were both quite excited. we bit into it and just looked at each other and realized what this place was all about: they use slightly above average ingredients and make slightly above average pies for tourists with no palate. if all you've eaten is dominos and sbarro's or whatever the regional equivalent is your whole life, you WOULD think this is the best pizza in NYC, but it simply isn't, anyway you slice it. (pun intended)
Posted by GDumbo on 11/11/2009
Heaven forbid you aren't a regular -- the owner (I think) is so rude to customers. Their "success" has gotten to their head and act as if you are lucky to go there. They have lost the fundamentals behind the customer/owner relationship.
Posted by M.Chery on 09/01/2009
My friend and I went there to try this so called best pizza in New York and the experience wasn't that pleasant! I didn't feel the love in this place... Our waiter was cool, so I'm not complaining about him. The pizza was good but not worth the hour wait. What really pissed me off about this place is that our check was brought to us with out us asking for it. The couple next to us had already finished eating when we got there, they were sitting there engaged in conversation...meanwhile we were still eating and the check was thrown on the table. How would you have taken that? I felt like I was being rushed out the door. The other couple next to us asked for their check, something we weren't given the chance to do. When I was ready to leave, the older man that greeted everyone didn't say anything to us; I heard him ask "how was it?" to several people as they left the restaurant, guess he didn't like us. Would not go again, they could have been more friendly, I didn't feel comfortable.
Posted by Anonymous on 08/27/2009
I have lived in downtown Brooklyn and was a loyal customer at Grimaldi's for 10 years I will never go back again and will tell everyone I can not to also. We went after a funeral, we were all dressed in black and when the bill came we made an error in our calculation because we were preoccupied with the death in our family. The German Host came over and started yelling at us, telling us, "My men need to get paid", when we told him it was just an error and we had just come from a funeral, he told us, "that's not my problem."
Posted by Me on 08/05/2009
OK, If you want to read everyone elses 1500 word synopsis on Grimaldis and take their word, you are more than welcome; however, i still highly suggest going here at least once, if for no other reason just to say you have. An even better reason is to get you down into the DUMBO area and see a view of the city you rarely get to picture. We brought our family from Italy here because they wanted to walk the Brooklyn Bridge. Yes the line sucks; it will take exactly one hour of wait. Yes the head guy is a bit strong headed and hes probably in the mafia but who cares. In the end, the pizza here IS fantastic and once you sit down, you wont be dissapointed. Plus the price for 6 people was NOT bad; $92 for three pizzas and beers for everyone. In the end, I think its great and the people on this page are completely in the wrong; but, go to Grimaldis, wait in line, eat the food and make your own damn decision. I promise you wount be dissapointed.