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Posted by kate on 07/24/2008
Authentic down to the brusque service. I think that's pretty standard for most authentic Chinese restaurants. They're all business. Conversely, don't be afraid to get their attention. The meek will only inherit slower service.
Posted by Steven M. on 06/15/2008
I've been eating here nearly ten years, and the quality is consistently excellent. Other than the rare dish that hasn't shown up, I think the comments below on the service are unfounded. This is a very busy restaurant and many of its clientele are extremely demanding (read: difficult) the waitresses are eager to please and help pick out a harmonious selection of dishes for those unfamiliar with Sichuan cuisine. It's odd that folks hold Chinese restaurants to different standards when so many American and European restaurants in Manhattan have frankly rude, slow and abusive service practices.
Posted by Always Hungry on 04/26/2008
I was seated at the window table near the entrance way, and i almost had to break my neck to get the waitress' attention. They all seemed pretty rude, and i im not sure if the management really does anything about that. However, the food was another story. Best chinese food in the city, try the scallops in garlic sauce, steamed dumplings and auzou beef... PHENOMENAL!
Posted by pk on 03/18/2008
I'd agree that the service at Grand Sichuan isn't great but the food more than makes up for it. The soup dumplings and "fresh chicken" dishes are phenomenal.
Posted by Anonymous on 03/03/2008
The food is amazing here, and the service is at fine. Brusque yes, but I've never had a problem with an order, I've gotten good recommendations when I couldn't choose, and service has been quick and responsible. Things you must try Smoked Tea Duck (amazing), soup dumplings. Other parts of the menu I've enjoyed are the cellophane noodles with pork, and eggplant with pork. My fave chinese outside of flushing.
Posted by Diana on 02/11/2008
I used to live on the same block as Grand Sichuan in Chelsea and ate there so often that when I made phone orders they knew it was me. Food highlights include: Organic free range chicken dishes, braised fish soup, cold spinach appetizer, veggie wontons, baby bok choy, pork stew, soft shell crab, and lobster. Mmmm... The service has always been excellent in my experience. The food was always prepared quickly and served promptly. The thing that may bug some folks is that the staff can be a little impersonal, and the ladies at the front yell a lot. To me that just adds to the character of the place. The chelsea location is small (not tiny, but not big) so get there early because it gets crowded!
Posted by dhruv on 01/31/2008
I love the food here, and unfortunately have cravings for it very often. I say unfortunately, because the service is poor, to the extent that I would call them ill-mannered. Their delivery is not very prompt.