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Midtown South / Chelsea >
Chelsea Chinese (aka Grand Sichuan International)
Posted by Sascha P on 07/15/2009
This is the first review I have ever written for menu pages, but I felt I had to warn people about this restaurant. Let me start by saying that I am by no means a food Chinese food snob. I have eaten some dirty, nasty Chinese food before. I'm talking about deep Brooklyn, bullet proof glass type of places. This place is the worst Chinese food I have ever eaten by far. We ordered to very different kind of dishes. One a chicken and vegetable dish, and one pork and noodle dish. Both disgusting. My chicken was basically fried cornstarch covered in salt and MSG. I''m not sure there was any chicken in the actual dish. The noodles were slimy and the pork tasted old an gamy. Seriously, avoid this place at all costs. You would be better of licking a sidewalk covered in salt and MSG than eating here.
Posted by Barry on 07/08/2009
Very good, authentic, and extremely popular Chinese restaurant. The freshly killed chicken dishes are a must. However, service is atrocious. Wait staff are unresponsive, rude, and can be vulgar. Entrees show up late. Complaints to management are ignored. Management and staff have no inkling of the meaning of "customer service". Go to China town instead for fewer crowds, faster service, and a more congenial atmosphere.
Posted by Chelsea neighbor on 07/05/2009
I ordered from here and they got my order wrong. I sucked it up and ate what they sent. A week later, when I called to order the same thing, I very nicely asked the woman on the phone to make sure they got the order right this time., She said: "I wrote it down. That's all I can do. I don't work in the kitchen." Stunned, I said: "But you all work in the same restaurant, right?" Her response: "I don't go in the kitchen. All I can do is write it down." If you want arrogant, shoddy service (as noted by commenters below), this is the place for you. If not, there are lots of other great Chinese places in the neighborhood.
Posted by Melanie on 06/01/2009
I've lived in the neighborhood for 15 years and never loved any of the Chinese food restaurants in the hood. Then one night my husband and I noticed the long line outside Grand Sichuan and decided to check it out. We were really pleased with our meal and continue to order takeout from their restaurant. My husband swears that the food always seems to taste better when you're served food at the restaurant instead of having it delivered, but I haven't noticed any difference. The worst thing about ordering takeout is the credit card Nazi that answers the phone. God forbid if you are going to charge anything under $15 she will be sure to give you attitude by letting out a big sigh of discontent. Aside from that, the food is quite good!
Posted by andaloo on 05/29/2009
Had the Gui Zhou Chicken last week, it was delicious, except for a few morsels that really didn't taste like chicken...you know, like every chinese place seems to have..but other than that it was really delicious. Ordered from the GS on Lex and it was totally different , not nearly as good, FYI.
Posted by imlit on 03/31/2009
We didn't get a chance to taste their food because of their rude attitudes - I wouldn't say "poor service" since there was no service at all. We reserved a table for 12 on Sunday night at 6:00 and were there on time. Nobody in the front responded to us. There was a big empty table reserved for a party of 14 at 5:45 and the party did not show up. We were told to split into 2 tables across the dining area. If there was only one table available, why would they still take 2 reservations 15 minutes apart without telling the customers of splitting the party? And they were holding the table for a party that didn't show up after 25 minutes (we waited and argued with them for more than 10 minutes). There was no apologies from them and when we walked out one of the staff was laughing. They treated people with no respects and we would not pay for being mistreated. I would never go back there again. There are a lot of Chinese/Sichuan restaurants in Chinatown Manhattan and Flushing with excellent food and services. This one is absolutely outrageous.
Posted by Sara M on 03/30/2009
I've never had better Chinese food anywhere in Manhattan. (Flushing, yes.) The soup dumplings are perfect, the dan dan noodles numbing and metallic, everything with Sichuan peppercorns is brilliant, au zhou spicy anything is a sure winner. Spicy chicken w/ Chinese broccoli is my single favorite dish at any restaurant anywhere. Just order from the Sichuan part of the menu. Don't get pork fried rice or beef broccoli any of the other watered-down American dreck; that's missing the point. Check the restaurant name: SICHUAN. It's a Sichuan restaurant; eat the Sichuan food. If you don't, I have no sympathy for you.