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Posted by imlit on 03/31/2009
We didn't get a chance to taste their food because of their rude attitudes - I wouldn't say "poor service" since there was no service at all. We reserved a table for 12 on Sunday night at 6:00 and were there on time. Nobody in the front responded to us. There was a big empty table reserved for a party of 14 at 5:45 and the party did not show up. We were told to split into 2 tables across the dining area. If there was only one table available, why would they still take 2 reservations 15 minutes apart without telling the customers of splitting the party? And they were holding the table for a party that didn't show up after 25 minutes (we waited and argued with them for more than 10 minutes). There was no apologies from them and when we walked out one of the staff was laughing. They treated people with no respects and we would not pay for being mistreated. I would never go back there again. There are a lot of Chinese/Sichuan restaurants in Chinatown Manhattan and Flushing with excellent food and services. This one is absolutely outrageous.
Posted by Sara M on 03/30/2009
I've never had better Chinese food anywhere in Manhattan. (Flushing, yes.) The soup dumplings are perfect, the dan dan noodles numbing and metallic, everything with Sichuan peppercorns is brilliant, au zhou spicy anything is a sure winner. Spicy chicken w/ Chinese broccoli is my single favorite dish at any restaurant anywhere. Just order from the Sichuan part of the menu. Don't get pork fried rice or beef broccoli any of the other watered-down American dreck; that's missing the point. Check the restaurant name: SICHUAN. It's a Sichuan restaurant; eat the Sichuan food. If you don't, I have no sympathy for you.
Posted by DanB on 03/22/2009
The title pretty much says it all. I am a little surprised that one of my favorite, if not my favorite, Chinese restaurants turned out to be in Chelsea. Yea, there is often a wait but that's because it's pretty popular...because it's so good.
Posted by deaghaidh on 02/17/2009
I've eaten here many times, and have taken my friends here who visit from out of town. I will have to agree that usually there is a wait, but it is not because of bad service, just TONS of people there. It is always busy. The waitstaff varies from helpful to indifferent, but I've not experienced out right rude. They try very hard to accommodate groups, which is hard to find in the city. The food is presented as "authentic", but I am not an expert to say it is. They do have "American" food too which included General Tso and the like. I recommend of that the General Tso's Tofu. My favorite on the menu are the Sichuan wontons in red hot oil. I highly recommend the place.
Posted by chelsea eater on 02/14/2009
This is not the friendliest restaurant in town. And if you're ordering chicken and broccoli or general tso's chicken, you will probably be disappointed. (Probably anything off the "American-style" section of the menu.) but if you're looking for authentic, spicy sichuan food it's an excellent choice. the chopped sour long beans with minced pork, chicken with chinese broccoli (with liberal sichuan peppercorns), dan dan noodles, ai zhou chicken, all wonderful. Aim for the "mao's home cooking" section of the menu, or any of the regional or specialty sections and it's hard to go wrong. also, to the reviewer who wrote that the chicken was "mushy" -- it's fresh. that's why the texture is different.
Posted by anonymous on 02/12/2009
Grand Sichuan is no place for someone who wants General Tso's chicken or their egos massaged. We've been going for years, and find the servers accomplished and friendly enough. They have the best Chinese food in the city, and the more that unenlightened people stay away means more soup dumplings for us!
Posted by MR on 01/30/2009
I passed by this place and thought it had potential so I ordered delivery one night...the delivery guy was mean, the chicken brocoli has a VERY gingery sauce and the consistency of the chicken was off...like a soft mush. General Tso tasted like tabasco sauce was involved. Pork fried rice had onions that were way too big and ruined most bites.