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Reviews from nymag.com
Posted by anonymous on 01/04/2013
Glorious food for a good price. But dine in or delivery, the staff are unpleasant.
Posted by Anonymous on 10/03/2012
Im chinese, so Im used to slightly abrasive service from the more authentic chinese restaurants. But even in that playing field, the service at this place is just ridiculous, if not flat out rude. Food is really really good, so it's unfortunate that the people are just so awful. If anything, just order delivery. At least that way your encounter with the staff can remain at a minimum.
Posted by Rebecca on 01/30/2012
My fav place closed and when I tried this one I was definitely swayed to order again. The food was yummy and unlike so many others the person on the other end of the phone was nice and when I re-ordered tonight...nice.
Posted by chad on 12/04/2011
ok, yes, the service is not the best, however i think it's more of cultural thing and maybe most of the waitress don't really speak English well so they tend to not speak to you. the food is excellent.soup dumplings are my favorite. they are constantly busy especially Sunday nights, so expect to wait in line.
Posted by Anonymous on 10/08/2011
I live in the neighborhood and have been ordering from here for a long time. It's convenient, and the food is good. However, the staff is extremely rude. Like a previous reviewer said, they will literally hang up on you. They are very rushed and my mom, who has an accent they mocked, has actually stopped ordering from here because she found their attitude so off-putting. If you want Chinese and don't mind an unpleasant phone call, order in from here. But don't eat there! Don't put yourself through sitting in that environment for an entire meal. I'm sure if they hired new people or adjusted their attitude they'd be everyone's favorite place!
Posted by Anon on 09/24/2011
I call for delivery quite often as the food is excellent but am constantly surprised at just how rude the front desk people are. In person, during my monthly visits, they don't even look at you when speaking or just don't even respond to an inquiry for a table. On the phone, they lecture on the correct way to order and are just downright rude.
Posted by NYC Girl on 09/03/2011
Food was delicious but the wait staff were invisible and i had to get up a few times to try to flag them down just to get water.. i would never eat there again, just take out. interested to see if that is any better or will i be waiting forever...