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Posted by Jeff S on 04/27/2010
I rarely review restaurants but this time I had to. While surfing I came across "our diner". Please let me set the record straight. This is A DINER. Food is good, service is fine, delivery is acceptable. If you want to be wow'd go somewhere else. IT'S A DINER. By the way, forget Stand and Shake Shack. Gracie Mews makes the best burgers in the city.
Posted by Lily on 03/24/2010
I've been going to this diner ever since I was a little girl and I remember it being a lot better then. The service now is pretty bad and the fries are disgusting - they taste like they were frozen and are hard and have zero taste. Very disappointed as this used to be my favorite diner.
Posted by anon on 03/05/2010
I just moved to the neighborhood and this diner is super convenient, and the food is usually really tasty. I've had some pretty good experiences here, but also some really bad ones. I've talked to some guy who answer the phone a few times and he's very rude and curt, and I think that's what really bothers me the most. It makes me feel uncomfortable ordering delivery when the guy on the other end of the phone is patronizing and sounds annoyed by having to deal with you. I don't think it will stop me from dining in with Gracie Mews, but I would order much more often if the man who answers the phone wasn't there.
Posted by Anonymous on 11/23/2009
The food here is really good and always fresh; however the prices have gotten out of control. I used to come here all the time, but have stopped because it's so expensive. Overall, although the food is good, it's not worth the prices they charge. Go to a different diner.
Posted by Former Fan on 11/06/2009
The last three times I have ordered form the restaurant they have messed up the order and done nothing to correct it. I used to be able to recommend them with out reserve, I think I am on the hunt for a new diner for delivery now.
Posted by Shocked! on 10/18/2009
Gracie Mews food is your standard diner food fare. Nothing special, nothing bad, but we've gone to them for years when we wanted a simple breakfast . However, after today, we are done! The man who took our order was rude beyond words. We advised him we had a 15% coupon & he yelled back that everyone had the same coupon. When placing our order he was rude, impatient & hostile. Never again will we patron our local diner. So, to the manager/business owner of Gracie Mews, NYC diners are a dime a dozen & with this economy, you don't want to lose good paying loyal customers. Remove the man answering your phone calls immediately before you lose even more!
Posted by Anonymous on 09/30/2009
I work nearby and didn't have time to go my usual salad place so I stopped in here. The amount of ingredients that they put in the salad was minuscule and then they had the audacity to charge me for double portions! My small salad was almost $10 for romaine with 3 ingredients! When I ask about the amount they argued loudly and quite rudely with me. The whole experience was just awful and the food is totally not worth the attitude. When I started to eat the salad I tasted how most of the ingredients were not fresh at all! SAVE YOUR $. So many better options... don't let the convenience of their location be a factor because the food & service is sub-par. All my coworkers hate it there and have had similar experiences. I should have headed their warnings and was naive to think it would be different for me.