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Upper East Side >
Diners & Coffee Shops >
Gracie Mews Diner
Posted by Anonymous on 12/14/2014
I recently moved to UES and was in search of a reasonably priced, quick, friendly breakfast spot for those mornings I don't feel like cooking or going to a full on brunch with friends. I found Gracie Mews Diner and it's great. Don't get me wrong, they are packed for breakfast on Saturdays and Sunday's, but I've never had trouble getting a seat at the counter. The food is quick, staff is friendly despite the chaos around them of the busy restaurant, and having worked for years in hospitality....the. An behind the curtain (aka the chef/expediter) runs that kitchen well. You can hear him calling out orders every few seconds and you can see how much the FOH and BOH staff respect him. I also dined late one evening after work, around 10pm or so, and had a lovely brown haired server, mid 20s-30s, very attentive and friendly. I informed the manager on duty his great she was and he said she was one of their best. Definitely worth checking this place out.
Posted by Anonymous on 10/08/2014
Ordered in a Mexican burger that comes with guacamole and salsa, neither of which were on the burger or in the bag. Guy who answered was perplexed by my questioning their absence and I'd still be on hold had I wanted to spend the evening on hold. This place has consistently good food but their service is slipping.
Posted by Deb on 09/17/2014
We have been coming here for years. Maybe better for breakfast or lunch. Tonight food was average but service was poor. Had an error with food and had to speak to manager and he did not care. He said too bad. It was disgraceful.
Posted by Juan Dominguez on 05/02/2014
I heard good comments about this diner and I decided to order a simple cheese hamburger. Oh my Lord! What I received was a burned and cold hamburger not to mention without ANY cheese. Very disappointed.
Posted by Katie on 03/20/2014
I have never been so upset with a response in my life. You hang up on a customer after putting them on hold AND getting verbally frustrated for your poor phone connection?! Okay I will not be ordering from you ever again.
Posted by Christopher on 07/19/2013
I will never go back to this diner. The poorest service I have ever had in my life. I was sitting at the counter bear the orange juice machine at 10am NO ONE offered me a menu or to take my order for ten minutes. The wait staff that was handle take order kept slamming things on the counter as if he was upset with someone. Finally got my food, burnt and guess what, my water came as I was ready for the bill. Never Order From Here
Posted by Kelly on 06/20/2013
I've been going to this diner almost every week for the past 7 months or so with my baby daughter....today was the last time I will ever go there again! We were treated with such disrespect by the manager that I will never go back there. They do not care about their customers! And the quality of the food has gone way down!