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Upper East Side >
Posted by UES Girl on 05/31/2010
Service is very important to me, and this place gets a major fail in that department. The men who work there are usually nice, however, there is one woman that works there that is absolutely awful. She acts as if she could care less to get or keep your business. That has completely turned me off from going here, despite the fact that the food is decent. She needs a major attitute adjustment.
Posted by nativenycgirl on 05/02/2010
Have ordered from here about 6 times, and each time it gets more and more disappointing. The people that work here are rude, and the food is no better. The pizza is less than mediocre, and the chicken and pasta dishes are laughable. On my final attempt with Gino's, I ordered a chicken marsala. It arrived uncooked. I immediately called up the restaurant and explained what the problem was. The woman I spoke with said "Oh. Well we've never had any problems or complaints before." Seriously?! My chicken was raw! I asked for a refund and she said no. I was livid, told her that she was losing a customer. Her response "Oh well."
Posted by anon on 04/28/2010
we eat in and get delivery from this place. Pleasant atmosphere. Agree service is a little spotty but thats part of the charm. Prices reasonable. Food good southern italian. Large portions. Deliveries are on time and warm. Have never seen them out of bread.(which is good) Always there is bread which is warm and with a crispy crust.
Posted by Hungry on 04/25/2010
i don't understand why you are out of bread every single day. i really like your food, but there are only so many things you can order because they are out of everything, everyday. bizarre.
Posted by LDV on 04/24/2010
Found this place from a menupages search and am so happy I tried it. Between 3 of us we ordered a large pizza with 2 toppings, chicken scallopini, a side of brocoli rabe, and a couple drinks. The whole thing came to $45 and the food was delicious! The service is kinda weird, but just ignore it. It was actually nice not to be bothered every 10 minutes. They let us stay as long as we wanted (althought it took several tries to get the attention of someone for our check). Overall, great little spot with really good food. Would definitley recommend!
Posted by Anonymous on 03/20/2010
Always good...by yourself, with friends or family!! By far my favorite place to eat...I even hike over from the UWS to enjoy Gino's. Downside...it can be crowded, and is not good for large groups.
Posted by Megan on 02/08/2010
There food is good