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Posted by NYDiners on 06/13/2008
The food is decent, but we will gladly spend a dollar or two more elsewhere to receive the same caliber of food (if not better) and some service. The floor staff at Gennaro have no clue about attentive service and are full of oversight, but boy do they expect your tip money regardless! Never again for this place!
Posted by Anonymous on 04/02/2008
I ate here last night for the first time and ordered my usual and favorite dish: rack of lamb. While the food was decent it was way too salty and a bad value for the price. The portions were so small I had to give my boyfriend some of my lamb because he was still hungry after eating his tiny pasta dish. What really bothered me was that they have a note on their menu that says $20 min per person which is just rude. The service was sub-par and for the price I know much better places I would rather go that don't have an annoying cash only policy.
Posted by Claudio - Canada on 03/25/2008
A couple of weeks ago we had the pleasure of dining twice at Gennaro's. The place was "hopping" on both occasions. The food was excellent... well portioned, well prepared, tasty trattoria style fare. Though a bit tight the seating is comfortable and the cheery wait staff managed to serve us in timely fashion despite having to negotiate the crowded surroundings. This "cozy" restaurant really made us feel at home. Bravissimi! On a side note we must mention that we forgot some NYC souvenirs under our table. No problem, after an email the conscientious management had our stuff in the mail to Canada in short order . Thanks Michael.
Posted by anonymous on 03/16/2008
I agree with recent comments. The food is decent, and well-priced, but certainly not worth the hassle anymore.
Posted by Chris on 03/09/2008
FYI, for regulars, there's a new host at the door - ten minutes means fortyfive and be prepared to be skipped if there's a larger party coming. Food's still great, but at a restaurant with no reservations, when the wait is not managed (and rudely at that!), the dining experience turns sour. Fingers crossed that it will get better soon!
Posted by Jen on 02/01/2008
My husband and i have been going to Genarro's for 2 1/2 years now and we love it. It's not the best Italian we have ever had but it's really good. Yes they only accept cash only which is a pain but you can get through it. The no reservations thing is also annoying but can be avoided. When we go we shoot for a 6:30 arrival or later than 9:00. There is barely a wait if there is one. Now for the service, there are exceptional waiters at Gennaro's, you just gotta know where to sit which is NOT on the left side of the restaurant. Always right cause that's where the good waiters are, venture on the other side and you will have your meals thrown at you and be told to leave because the lovely waiter needs to make more money for the night. Try the guitar strings, the butternut squash soup, the frisee salad or one of their gazzillion specials. All are to die for. Also throw in a Peroni and you will not be disappointed.
Posted by upperwesteater on 12/29/2007
I think the food here is subjective. I thought it was great, while other reviews claim that it is bland. This is a difference of opinion. The reviewers seem to agree on a few points which is not a matter of opinion, but mere facts. The cash only policy is silly and inconvient. The no reservation policy is as inconvient and a major deterrent. It seem that it helps the restaurant advertise and gain notoriety for always having crowds outside, but it does not work for the customer. Thirdly, it is SO packed inside that it literally is a fire hazard. My table of 2 had to wait for the table of 2 next to us to leave so that we could get out. If you are not getting a clear enough visual, think of the subway at rush hour. Since they are so busy and crowded the waiters are not so friendly or patient. I know I have listed a lot of negatives, but I would return here b/c the food is that good, and in the end it really is all about the food.