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Posted by UWSGuy96 on 07/11/2009
I have to agree with the many negative reviews of this place. After moving to the UWS, I tried this restaurant on a recommendation from a friend. The service was very poor, they don't take credit cards, and they require a minimum order amount per person. Portions were very small, and the quality of the food was mediocre at best. Little flavor, little innovation, little anything except attitude and cash-only price. They also hurry you out the door after you're finished. How ridiculous. I was not impressed and won't be going back with so many other great Italian places in NYC.
Posted by anonymous on 06/13/2009
We are big fans of the food but sometimes wish the space was a bit more generous. Wait staff is professional and clearly knowledgeable about the dishes. We have dined here many times and we are always pleased.
Posted by Matt on 06/03/2009
We almost didn't go to Gennaro because of the many negative reviews of the service. I'm glad we went anyway. We came with our 11-month old and they put us in a great spot with room for the high chair. The service was very good and the food delicious- by far the best we've had in this price range. We'll be going back often.
Posted by Scott on 05/06/2009
I absolutely love Gennaro. I just moved to the Upper West from New England. So far, this is the only restaurant that is definitely part of my regular rotation. Definitely check the specials before making up your mind. They usually have a long list of excellent specials. When I order from the menu, I'm partial to the capaccio and the chicken saltimbocca. Also, don't leave without trying the tiramisu. I'd eat there even if this wasn't the case, but the food comes out quickly and is very reasonably priced (entrees between $10 and $20).
Posted by Anonymous on 04/21/2009
I could eat here every night the food is so good. The waiters are personable and delightful. The atmosphere is close and hectic and this is not a place for loitering because everyone in the neighborhood knows what a good thing this place is! I would pass up the fanciest of restaurants just to have a satisfying meal here! It's home!
Posted by KL on 04/16/2009
Ordered delivery from here. Waited an entire hour for delivery. They sent 6 cold raviolis and no bread. Besides for being cold and unappetizing when I called the restaurant to complain the manager started screaming at me on the phone and told me to go ahead and write all the bad reviews I wanted and to call my friends and have them write bad reviews too. There are too many great restaurants with fantastic service in NYC to deal with this sort of behavior.
Posted by K on 04/06/2009
This is the best Italian restaurant in the neighborhood! The food is excellent and atmosphere is so pleasant! It is for sure not the cheapest version of Italian food but it is so worth it. Every time someone visits me, I can't wait to take them to this place! Ravioli, pasta and SPECIALS are fantastic. It does take time to get a table but that is the price for popularity of this place.