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Posted by UWSider on 04/29/2012
I've never felt compelled to write a review before, but yhe service I received from this place was appaling! I ordered delivery and the man explained it would take 30-45 min. Completely understandable. 45 min later, I called. They said the delivery guy had left 10 min ago. An hour and 10 min later i called again wanting a deep discount and they wouldn't honor that and the food was cold. They were absolutely rude and not caring of customer service.
Posted by Anonymous on 03/30/2012
We ordered take-out and the food was a complete disappointment. The salads were wilted and about half a serving for a $12 salad. The food did not taste fresh at all and was ice cold when we got it home. I would not recommend this restaurant in anyway.
Posted by Upper West Sider on 03/13/2012
We had been curious about Gennaro for a while and tried it on a Tuesday night. We are generous in observing any establishment and appreciate the work that goes into good food and service. I tried the pumpkin ravioli with walnuts and reggiano. Sounded good as a special. WRONG. I asked the waiter for Reggiano because there was none on the unadorned plate. He said "What's that?" The pasta was as dry as yesterday's lunch. My wife tried the shrimp salad. Inedible. We sent it back. Narry an apology from the waiter. Could not get their attention. Was bumped 4 times in their bustle to get from table to table. Head waiter blew through the specials like an auctioneer.) My son had a dry pork chop in carmelized onions. Polenta was edible though.
Posted by SD on 01/19/2012
best Italian in the area by far
Posted by Anonymous on 12/16/2011
This is our favorite place in the neighborhood. The food is always great, it is very reasonable, and the staff is lovely. Cash only is hardly a big deal in a world with ATMs on every corner.
Posted by anonymous on 11/12/2011
I agree that the "specials" are not so special. Otherwise food is very good and very good value. Wish the waiters spoke more clearly. Will definitely keep going back.
Posted by ialwayscomeback on 09/16/2011
I've lived here for 30 years, have cooked professionally and have been to Gennaro many times, most recently last night-- and the food was perfect as always. Fava bean salad with radishes, pecorino, walnuts and arugula, followed by crispy-juicy lemon-roasted game hen with olive & sundried tomatoe mince, all over mash potatoes and broccoli rabe. Two of us, salads & entrees with good bottle of white--$75 Their waiters and the cash-only policy make me crazy, but the cooking beats the over-rated grub at Babbo and Esca hands down every time. Every time.