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Posted by Dane L. on 12/11/2012
Gennaro is nothing to write home about. And you can count on them making a lot of honest mistakes. A member of my party asked for a Caesar salad and the server said he would bring something close. What he got was an minced anchovy salad with (celery?) instead of greens. The sauces are okay at best. The orecchiette was incredibly dull; perhaps it would be alright as a side dish, but as a main course it failed miserably. The bill left a bad taste in my mouth as well, considering what we got. And cash only? That’s convenient… for them! I’m used to good food at moderate prices. I’m sure there are good upper west side restaurants but this isn’t it.
Posted by John on 10/09/2012
good food here, but don't order delivery, i placed a small order, 45 minutes later no food, i call, they said they're sending it over, 20 minutes later no food, i call again, they said they're sending a guy soon. i said no you're not, cancelled the order. eat at the restaurant but DON"T order for delivery.
Posted by Matt Z on 09/22/2012
If you want a wonderful dining experience with amazing food, look no further. This place is great for all types of dinners from a casual, relaxing meal to an anniversary, Gennaro delivers. And don't bother memorizing the menu. They always have a long list of amazing specials.
Posted by carolcat16 on 06/14/2012
was there last nite. tried to seat us in the front tables at bar (i would have needed a step stool to reach the seat!). tried to seat us in back of the bar in warm area. ordered Orecchiette con Broccoli E Provolone with broccoli and melted provolone minus the provolone. waiter advised it would be prepared in garlic and oil. dish comes, no garlic no oil no flavor. no broccoli - unless you consider frozen broccoli stems broccoli no plates were given for the bread - rosemary bread (very good) secondary bread - hard as rock as if it were stale. dessert menu thrown on the table rather than handed to us. person next to us ordered polenta with her meal and asked the waiter...where is it? i've had better food and service at my local diner.
Posted by anonymous on 05/29/2012
Went to Gennaro to celebrate my daughter's 30th birthday. Our party of 5 was seated a few minutes early and the wait staff was wonderful, explained all the dishes. Each of us had different entrees which were ample and very very good. We shared an antipasto and then shared 2 desserts. I was somewhat worried about the staff after reading some previous reviews, but have no idea what happened the night they were there as the staff was pleasant and helpful. A good experience and we plan to return.
Posted by anonymous on 05/05/2012
The food is fabulous! The menu items are incredible value for the money, the lamb shank, the pasta, the giant appetizer to share! OK it can be crowded, specials are not the same bargain and the wait staff can be snarly but go for the food!
Posted by UWSider on 04/29/2012
I've never felt compelled to write a review before, but yhe service I received from this place was appaling! I ordered delivery and the man explained it would take 30-45 min. Completely understandable. 45 min later, I called. They said the delivery guy had left 10 min ago. An hour and 10 min later i called again wanting a deep discount and they wouldn't honor that and the food was cold. They were absolutely rude and not caring of customer service.