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Posted by Nathalie A. on 04/10/2005
After trying to get to that place a couple of times, and not being able to get in because of long lines & wait, I figured this place would be exceptional. Well... The food was ok, I would have liked the taste of it for a lower price I guess - and certainly a better service. The specials were much better than the menu, which is weird , and the portions a bit disappointing. Our biggest draw-back was the lack of service. The appetizers came out pretty quickly, but then we waited about 25 minutes for the meal. Ok - but doesn't live up to the expectations.
Posted by Eric and Christy on 04/04/2005
We have visited this restaurant a few times over the past couple of months, and definitely plan to go back. However, delivery is the best due to the small dining area. The mussels were delivered piping hot and were---superb! The penne pasta and grilled salmon were fantastic too. Gennaro's is definitely a must try. Be prepared for the cash only payment method.
Posted by Kristen & Brian, Upper West Siders on 03/10/2005
On the plus side. . . wonderful, hearty, authentic Italian food with TONS of delicious specials. (Recommendations, you ask? For sure! Polenta. Bread salad. Gnocchi is out-of-this-and-several-other-worlds. Tiramasu. Ok, it's all yum.) On the minus, however. . .cramped, super-rushed seating with no proper hostess to manage the flow and treat incoming customers like customers, no reservations, no credit cards, $20 minimum, bright lighting, and a harried and unhelpful staff who will not let you linger. All of these, however, can be avoided by dialing Gennaro by placing a takeout order. (tip: call an hour or more before you would like the food. . .it takes that long, and go over the order with them once or twice to ensure you get what you order).
Posted by Upper West-Sider on 02/23/2005
When I ordered, the hostess didn't mention the 45 MINUTE MINIMUM required for delivery -- though I live three blocks away. An hour later, after I'd called to find out what the story was, my food arrived. I think it would have tasted pretty good, if it had been warm.
Posted by Anonymous on 02/16/2005
I've dined at Gennaro's thrice now and it's been great every time. Best to go at off hours to avoid the wait and the packed house. They open at 5, so we like to go before 6 or after 8. The gnocchi is incredibly delicious. The seafood risotto special is fantastic. Even their crusty peasant bread (gratis) with olive oil is wonderful. One of the Upper West Side's best.
Posted by Anonymous on 02/14/2005
We moved to the UWS from Astoria where there are many Italian food as good or nearly as good as Gennaro. The thing that we noticed is how non-customer service oriented this restaurant is. Maybe they feel they don't have to be as the place is packed nearly every night of the week. Buyer beware.
Posted by Anonymous on 01/16/2005
You won't regret it. Instead of battling the crowds, just order in, and you'll have the same fabulous meal. The pasta with eggplant never ever disappoints.