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Posted by Kristen & Brian, Upper West Siders on 03/10/2005
On the plus side. . . wonderful, hearty, authentic Italian food with TONS of delicious specials. (Recommendations, you ask? For sure! Polenta. Bread salad. Gnocchi is out-of-this-and-several-other-worlds. Tiramasu. Ok, it's all yum.) On the minus, however. . .cramped, super-rushed seating with no proper hostess to manage the flow and treat incoming customers like customers, no reservations, no credit cards, $20 minimum, bright lighting, and a harried and unhelpful staff who will not let you linger. All of these, however, can be avoided by dialing Gennaro by placing a takeout order. (tip: call an hour or more before you would like the food. . .it takes that long, and go over the order with them once or twice to ensure you get what you order).
Posted by Upper West-Sider on 02/23/2005
When I ordered, the hostess didn't mention the 45 MINUTE MINIMUM required for delivery -- though I live three blocks away. An hour later, after I'd called to find out what the story was, my food arrived. I think it would have tasted pretty good, if it had been warm.
Posted by Anonymous on 02/16/2005
I've dined at Gennaro's thrice now and it's been great every time. Best to go at off hours to avoid the wait and the packed house. They open at 5, so we like to go before 6 or after 8. The gnocchi is incredibly delicious. The seafood risotto special is fantastic. Even their crusty peasant bread (gratis) with olive oil is wonderful. One of the Upper West Side's best.
Posted by Anonymous on 02/14/2005
We moved to the UWS from Astoria where there are many Italian food as good or nearly as good as Gennaro. The thing that we noticed is how non-customer service oriented this restaurant is. Maybe they feel they don't have to be as the place is packed nearly every night of the week. Buyer beware.
Posted by Anonymous on 01/16/2005
You won't regret it. Instead of battling the crowds, just order in, and you'll have the same fabulous meal. The pasta with eggplant never ever disappoints.
Posted by Jilliemurph on 12/10/2004
Be prepared and bring cash. The good thing is that the corkage fee is only 10 dollars, so bring a bottle of quality wine unless you prefer their mediocre Italian wine. The food is hearty Italian, usually excellent soups and appetizers. Good homemade pastas, be sure to ask which ones are homemade, not all are! The service is actually pretty poor. I've been their about 7 times now and each time the manager hustles you out the minute he knows you won't order anything else. If you linger over your cappucino, he will rudely continue to ask/badger you "need anything else otherwise we need to seat more people."
Posted by UWS on 10/05/2004
Great restaurant with great food. If you can, just order in and avoid the lines. Make sure you get the Antipasti Platter for 2 - it's excellent!