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Village/ W Village >
Posted by Foodie on 10/09/2014
I have been to Gene's restaurant twice, the food is great, and nice portions, presentation, etc. HOWEVER, I completely agree with the other reviews, the matre'd had an attitude and the server was worse. I thought maybe because we were 2 females the service was such but I did notice a table of men who received the same type of service (very poor) that we did. It was only when the server brought the check we received a semi smile, anticipating a nice tip. It was my birthday dinner and I had suggested the restaurant I felt badly but actually a bit angry as well to be treated this way. I do not know if the owner of Gene's reads these reviews but they certainly should and MUST work on their customer satisfaction and service.
Posted by Talia Reese on 07/26/2014
Food was really great!! Great wine. Ambiance so cozy!! Old fashioned bar. Bar tender friendly and extremely helpful!! Waiter and host could have been warmer. Waiter unfriendly and slightly gruff. Definitely takes away from the entire experience.... although, would definitely go back because of all of the other positives!!
Posted by Elaine on 12/30/2013
I happened to walk past this restaurant several months ago and it caught my eye as being "old world" and have been looking forward to having dinner there. My friend and I finally went the Saturday before Christmas. I had the mussels which were the best that I have had in a long time and poached salmon which was delicious. My companion enjoyed his meal as well. We are now recommending Gene's to friends and are looking forward to a return visit.
Posted by Pace on 06/14/2013
. . . in the best way! In business for over 100 years, this place feels like Old NY. Owned by 2 brothers, one of whom is there every nite; a classic bar and bartender, who knows how to make all the old timey classic cocktails; regulars who you'll see every time you go; and a clientele who'll make you feel young even if you're not! We take all our friends there and they all love the food -- including foodies, gluten-freers, kosher eaters, the adventurous and non. The menu is broad and the kitchen is VERY accommodating. Love that it's NOT in Zagat. A true neighborhood place.
Posted by John R. on 07/16/2012
We ate here this week and had a great meal. You could actually taste the tomato in my salad. Everything we ordered tasted fresh. The stuffed veal chop with it's mushroom gravy was superb. Dessert was really good too. The waiters were attentive. The atmosphere was not loud. Overall a really nice time. We'll return.
Posted by Anonymous on 06/12/2012
Pleased by the food and the waiters who actually delivered the dishes ...Shocked by the negative attitude of the snarly host/head waiter who makes you feel the opposite of welcome. I am just used to the more civil and relaxed manner of the younger hosts of the upper west side restaurants who are more positive toward their job. We were a party of four and I would hesitate to recommend this otherwise good quality restaurant to friends colleagues.
Posted by Leslie L on 08/24/2011
Have been coming here for 20+ years after a village-born friend recommended it. My husband's Italian and loves their veal. I don't eat meat, but recommend all of the fish dishes, pastas, and desserts: poached pear with ice cream is my fav. Have celebrated many birthdays, father's days, and other holidays.