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East Village/ LES >
Posted by Georgia Brown on 10/26/2014
The food was excellent, the service was poor. We had to ask three times for spoons for our tea and coffee. We paid the check in cash and waited 40 mins for the waiter to return to our table with the change. No toilet paper in any of the bathrooms too. Don't know if I would ever go back.
Posted by actually on 01/11/2013
Go there as often as we are able -- have brought people from round the world and everyone loves it. Other than the Sometimes Too Loud primtetime evening crowd, we love this place.
Posted by Roya K on 05/29/2012
I loved this place! I went with two other people, and we all tried each other's food. Every dish was amazing! I will definitely go back!
Posted by Anon on 04/18/2012
Full disclosure, we went early w/ a big group, early enough to ensure there wouldn't be a wait and the waiter(s) would be able to provide their undivided attention. And sure enough, they started off rocky as we sat for 10 min., without anyone coming over as they had a pre-meal meeting w/ the staff in the back. After I had a word, everything went smoothly. Some meals were better than others, (e.g. Sausage and Broc. Rabe was better than Fra Diavlo), but overall no complaints from anyone. The reality is the place is a hot spot and has people lining up to dine there, so unfortunately owners, staff, etc. can afford to be aloof when it comes to being attentive and providing high quality service. It's not an excuse and something I generally wouldn't tolerate....however, the ambience and relatively good prices/portions even it out. I'd rather go there than other places where the same pasta dish costs double. If you manage expectations and don't try to go at 8pm on Saturday, I think you'll be pleasantly suprised.
Posted by anonymous on 03/08/2012
"Table for 1" has a "15min wait for outside" when there are (and were the entire time) 10 open tables outside, but when a couple walks in 2 min later, suprisingly there is no wait. They made me sit inside on a 70 degree March day in NYC. At least my table next to the hostess stand was quite entertaining as the hostess and manager whispered and talked about every patron that walked in...incl commenting that a man's tupee might fly off in the wind outside - at least he got a table outside!
Posted by jeff on 02/25/2012
Not sure what is up with the negative reviews.. we have been a couple of times and the food is quite good and the atmosphere is interesting.. my only beef is that it is pricey but cest la vie
Posted by Edward on 02/02/2012
Apparently the manager of Gemma is writing some of the reviews you read here, there's no other explanation for the handful of enthusiastic comments this place receives. The atmosphere is nice, Ok, and so is the people watching but seriously, how can you say the food at Gemma is good? It's just fake Italian, prepared with no knowledge and no style.