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My friend was running late, and I really appreciated the waiter not making me feel like I was tying up his table. He stopped be several times to check on me, which was greatly appreciated. A good experience overall!"

This place is very nice, high end, especially for a hotel restaurant. The atmosphere is intimate, comfortable; the noise level is manageable, with inoffensive music piped in to the lounge at a reasonable volume. The food is excellent. My tomato Roquefort terrine with goat cheese was creamy and substantial, ably supported by a bed of greens with a light coating of balsamic vinaigrette. The filet mignon was buttery soft, perfectly cooked, sitting on an ample bed of cauliflower mashed potatoes, sprinkled with crunchy edamame and napped by a pleasant cognac reduction. The hazelnut croquant was crunchy and chocolatey, enhanced with a basic but well-done creme anglaise accented with a streak of raspberry coulis. The wine list has a small but carefully chosen smattering of selections at a reasonable price (for Midtown Manhattan, at least), which meant I topped off my meal with a lovely bottle of Trinity Oaks merlot. The meal was not cheap, although it wasn't exorbitant, either. If there is a downside, it's in the service details. I had at least three waiters take turns on my order, showing up nearly at random. Combined with the maitre'd and the floor manager, this made five people I had to deal with. Not exactly conducive to a stress-free meal. Although they were all pleasant enough, there were a few misses, such as my "main" waiter not offering a dessert menu until I explicitly asked for one.

I was early for the theatre so my wife suggested we try out this place, The atmosphere is beautiful, the front is a lounge atmosphere, we asked to be seated in the back which is much more intimate, The busboy slammed bread on our table and walked off. Felt odd, anyhow along came our server who was definitely a gem his name was medi, you should ask for him, he was very helpful in reccomending dishes and a nice wine to accompany our meal, my wife had the seafood rossato and I had the steak au pouire, BOTH VERY DELICIOUS. Server was great, Busboy kept walking by our table and just seemed angry at life. I would suggest management give him an attitude adjustment and hire a real busboy.

Asked for one medium rare steak and it was raw. The other was supposed to be well done and it was rare. Service was REALLY poor. Food was brought and we never saw the server again. We were staying at the hotel and walked out back to our room without ever seeing anyone again. We did pay the next day for both dinner and tip, but got no apologies for food or service. Great hotel but would not frequent the bar OR Gaby's restaurant again.

Great service and food , simply the best

It is a surprise that people will pack into already over populated eateries, almost touching elbows with the folk at the next table, endure completely unacceptable noise levels and generally be hot and uncomfortable when there is an alternative. Hotel restaurants. Gaby, like most Hotel restaurants, is spacious, very comfortable, enjoyable acoustics, very acceptable food, good service and by no means expensive. On a Saturday evening or any other day, come to that, at peak times, it is infinitely better than one of the heaving establishments around Times Square.

Food was good, service was good, but nothing spacial. don't understand the 4 1/2 star rating