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Upper East Side >
Fresh 'n' Delish
Posted by Shawna on 04/11/2015
I ordered french toast (challah bread), 2 eggs with bacon and home fries. I took one bite into the french toast and immediately spat it out. I was able to taste the egg batter. The bread was golden brown but needed to be cooked more or not soaked for so long in the batter. I called the store to inform them about the matter and the manager did not apologize but instead stated that's just how they are "made". I'm sorry french toast should not be soggy and wet. And to have the manager tell me "that's just the way it is" really was upsetting. He did not listen to my concerns nor was he reassuring. I was fine until he was dismissive and defensive. I reminded him that I spent $15 on breakfast and had to reiterate that the french toast were RAW. He then very curtly said he will send me another set. Still no apology.
Posted by the salon on 06/08/2012
So we order from this fresh and delish everyday .. 1.they always go to the wrong address, but that's okay because we are next door, that's excusable! 2. having to repeat my orders a few times that's okay, i understand! 3.I just order 2 slices of pizza an hour and a half ago and its still not here. So dissappointed becuase i really like this place.. Oh well.. Going somewhere esle