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Posted by chris` on 08/27/2010
all these people writing bad reviews are wrong, so i felt the need to review. I order p/u and delivery for lunch here all the time and it's always good. I'm italian and picky about my italian food, and though this is nothing worth raving about, it is still very good. thanks
Posted by BrooklynChikka on 08/05/2010
I've eaten at Fresh Basil's before and both food and service were excellent. However, I ordered a lunch special today for delivery called Chicken Cutlet Marsala with wild rice and vegetables. I got my order and it was chicken cutlet with marsala sauce, broccoli and mashed potatoes. The chicked cutlet was breaded and fried; then sauce was poured over it. The broccoli was overcooked and the mashed potatoes replaced the wild rice. This was definitely an unappetizing lunch and it was not cheap either! I will not order take out lunch from them again.
Posted by Anonymous on 07/31/2010
Service: abysmal. Bread basket: stale ...garlic knots? Chicken Ruggantino: leathery proscuitto, overcooked tough chicken. Waiter: unattentive, horrible English. Other waiter: sweaty, in la-la land, profusely apologetic. Pasta: not fresh, not even close. The same pasta I buy at Key Food. Veggies: most certainly frozen.
Posted by BA on 07/16/2010
This restaurant has the worst customer service ever. I am amazed people still order from there. Rude, rude , rude staff.
Posted by Dissapointed on 07/13/2010
After 2 hours of waiting and multiple phone calls where I kept catching them in a lie they told me "tough" and hung up on me. Couldn't even get through to a manager. The worst delivery experience I've had in New York.
Posted by liowik on 06/28/2010
This place never fails to disappoint! Eaten here a bunch of times over the years.. Brought a friend who is so picky and even he loved it!
Posted by BC on 06/25/2010
Went there for dinner last weekend and had a great expereince. The host/waiter accomodated our drop in party of 5 without missing a beat. As a fairly pick vegetarian he made suggestions and even had ideas for dishes that werent on the menu, which he had the chef make for me. Super friendly service, that we really felt was catered to us. We liked it so much my boyfriend wanted to go for his birthday the following week.