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French Roast Cafe

  • RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • French, Bistro, Cafes & Coffeehouses
  • 78 W 11th St, New York NY10011 40.73518 -73.997783
  • (At 6th Ave)
  • click map to interact
  • (212) 533-2233
  • 0

User Ratings (Based on 17 reviews)

Food 3.1 Value 2.8
Service 2.5 Atmosphere 3.5

Other Restaurant Info

(212) 533-2233
(212) 533-2349
Visa, MC, AmEx
Daily: 24 Hours
Breakfast, Lunch
Accepts Credit Cards, Dinner, Late Night, Online Reservations, Open 24 Hours, Outdoor Seating, Wheelchair Accessible

User Reviews

  • French Roast Cafe

    Posted by Stuart on 06/02/2010

    Poorest Customer Service Ever

    I can't really rate the food or atmosphere to be fair as we left before we were served. Our party of 3 arrived for lunch and asked to sit outside. Although there were numerous tables for 2 open, the person who greeted us told us we could not sit outside at that time. We then offered to split our party as 2 tables were next to each other. She was obviously not happy about this either but we sat down. She then returned several minutes later and without saying a word literally threw the menus at us and walked off. At that point we got up and left. Having lived in NY for 7 years I have never experienced worse customer service than I did today. Would suggest anyone reading this go elsewhere. Regardless of how good the food is, I would NEVER hand over my hard earned cash to people who treat their customers so poorly.

  • French Roast Cafe

    Posted by Verveinteriordesign@yahoo.com on 02/08/2010

    Always a great deal for the money!

    I have been enjoying French Roasts food for years and love to get a good bang for my buck. I am especially fond of the fish specials (eg. Striped Bass & Mushroom Risotto with Truffle Oil - YUM!!). It is the only restaurant in the neighborhood open 24/7 and has saved me on seveal occations (especially now that they also deliver).

  • French Roast Cafe

    Posted by anonymous on 10/06/2009

    Subpar service!

    When you are given the check, before the waiter opens the folder, they ask if you want change. I left a $20 bill for a $7 check? Also, there are so many people coming to the table, you are never quite sure who your waiter is. The service may be the worst I've experienced in the neighborhood. I live very nearby and it doesn't feel like a neighborhood place. Very disappointing. The only good thing is that it is 24-hours.

  • French Roast Cafe

    Posted by MKB on 12/03/2008

    Good Bistro Fare, Lousy Service

    French Roast serves good bistro food at a price a little north of what one would expect. The steaks are excellent, the mussels are perfect, and the half dozen or so dishes my girlfriend and I have sampled were always spot-on. However, with all of the available options in the area, the service is inexcusable. all of the waitresses we have had were lazy and aloof, and 3 out of the 5 times we dined there they were rude. It seems as if their main purpose there is to socialize with one another rather than serve their customers. One of them actually had the gall to comment on the 10 percent tip I left. If you're jonesing steak frites or coq au vin, you'll enjoy the meal - just be prepared to wait for it.

  • French Roast Cafe

    Posted by nauxx on 08/07/2008

    Always a great meal

    French Roast is my staple. I take people there when visiting from out of town, meet old friends there, and stop in by myself for a glass of wine and the onion soup. Their hollandaise is great on their eggs benedict, and their cheese selection is nice. Wine list a little short, hosts are usually rude, other than that I love it.

  • French Roast Cafe

    Posted by Anon Coward on 04/28/2008

    Good food, Good atmosphere, Good service

    Really nothing wrong with the place, especially if you consider thats its open 24 hours and the food choices are great. Once you figure out a few things that you like, getting a good meal here is not hard. Not the greatest value, but the food has been at least 4 every single time. I have been here probably 10 times over a few years. One of my favorite brunch destination after a party. Oh yeah, there is a line to get in.... often.

  • French Roast Cafe

    Posted by Squash on 03/03/2008

    We love French Roast but...

    French Roast has been a favorite of mine and my boyfriend's for years. The food is always great and we like to eat late because he works late, he is a chef. The past three times we have gone, the service has been subpar. The first time we thought we just caught the waiter on bad night. The second time, the waiter treated us like we were lucky to be at his table. And the last time, was about three weeks ago. The hostess was rude when we asked for a table in the corner. She said the dinner rush might come and they would need it. It was 11:30 at night! Reluctantly, she gave us the table. The waiter was so rude we almost left after we ordered but our food came out rather quickly. The only save was that a man came to the table, maybe a manager, and asked if everything was ok. This was nice but too late. I hate to say we will probably never go back because the food is good, but we will not spend our money somewhere when we can eat at a million other places.

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