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Upper West Side >
French Roast Cafe
Posted by Bill on 06/12/2014
Standard dishes we've had again and again have lately been (a) tiny portions (twice), (b) badly burned (once), (c) served after an hour's wait (once). At last they took all the daily specials off the card for a week. But now they are back, notably less satisfactory. And when they print the menu with a daily wine special, listing name, vintage, price--but then serve a half-bottle--and the manager argues that they are correct... Well, they are simply incorrect.
Posted by bill on 08/29/2013
I couldn't believe that our waitress took our order and proceeded to become invisible. We finished our entree, waited about 20 minutes, asked the hostess if the waitress fell ill and was told that she was on her break. In the meantime no one bussed our table, asked if we wanted dessert or acknowledged us in any way. I put a $2 tip on the check just to make sure that no one thought we had forgotten to leave the tip. I'm somewhat surprised that after putting all this info on the restaurant's comment card no one got back to us to try to apologize for their sloppy way of handling waiter breaks. Pity.
Posted by anonymous on 05/28/2011
This is really a great place. i have been coming here at least three times a week for around four years. brunch is especially great
Posted by Anonymous on 04/27/2011
After years of coming here I no longer do brunch because it's disappointing. I took someone here for a birthday dinner and we had a great time. The fish was seasoned well although I felt mine was undercooked for the type of white fish. I never had such cold brocoli rabe. The Lychee Champagne mimosa was great too. Beer and wines are always a treat here but they may not always have what you want as it varies. The late night 2am breakfast is way better than the overcrowded brunch service. And the french themed brunch options are a real disappointment.But Thank God the coffee is still dark and always good 24hours.
Posted by Happy Diners on 11/26/2010
We love the fact that the place stays open and is able to accomodate groups in different sizes... but the food is not good. Menu is decent but the food quality is poor!
Posted by Anonymous on 09/06/2010
Coffee great - food not so & tasted & looked old. Will not return.
Posted by Citygirl on 08/12/2010
The food is mediocre (flavorless onion soup, croque monsieur without white sauce) and the service is slow. The only thing going for it is its location. The fries are okay though.