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Murray Hill / Gramercy >
Posted by Alohabear on 11/14/2008
I decided to have lunch with a co-worker there. The restaurant is a wonderful place with a cozy, warm and homey feeling. The atmosphere instantly calms you down as you're about to dine. We shared the small garlic pizza (6 slices enough to feed 2) and I couldn't believe the amount of garlic that was on it. If you're a garlic lover, you MUST try it. The pizza contained basil as well, which adds a nice flavor. I've had their pastas and they're also good, particularly the carbonara sauce and the all nonno. The value is worth what you get. The portions are enough to make you leave with a content stomach.
Posted by Pizza on 09/06/2008
Totally agree. The phone service is awful. An order over the phone is torture...and they make mistakes like crazy. They do however correct them later. The pizza is terrific...worth the effort of going through their phone service.
Posted by Stuy Guy on 08/28/2008
Used to be a pleasure ordering from Franks. Dealing with rudeness on the phone is not worth it. Recommend owners should be watchful of this. Thank you.
Posted by Anonymous on 08/14/2008
Yes, I agree with others about the spotty service at Frank's. I rarely eat there, and pretty much have their delivery pizza. That said, the pizza is terrific. the best by far in the neighborhood. One pizza that you need to try is the Garlic Special Pizza. A large is a bargain at $15.50, and a medium is $13.50. This is a perfect pizza. It's a very thin crust pizza with roasted garlic, smoked cheese, and basil. It's unbelievable! This pizza sings to you! It is a little oily, but a pat from a paper towel takes care of that. Ask them to make the crust crispy. It actually reminds me of the great pizza pie slices from my youth...not much different from those regular slices. Delivery has always been within a 1/2 hour. When eating there, the food is good, not great. But they try.
Posted by Anonymous on 01/15/2008
The review entitled "NJ diner on the east side" was tremendous. The reviewer wrote an outstanding review and was right on. I just wish the reviewer gave some recommendations for places to eat, because I find the pizza and Italian food in Manhattan to be mediocre, at best.
Posted by Anonymous on 12/07/2007
We went to Frank's based on a recommendation, suspending disbelief caused by the menu which smacked of that particular breed of American-Italian diner that you might find along Rt. 130 in New Jersey. Unfortunately for us, the disbelief was justified, but depending on what you're after Frank's may be your place. The place has a lot of character and charm for its idiosyncrasies. It's full of the sort of characters you'd find on Rt. 130, too. No East Village glamour here, there were at least three or four elderly patrons who came here to eat on their own. The service was extremely friendly, and we might even have come back if it wasn't for the food. The problem is, the food is extremely bland. A foreshadowing of this is the toasted roll that comes gratis with the table. It's accompanied not by some delicious olive oil, but by packaged butter containers. The arugula salad was selected for some quality of being the least like arugula in terms of flavor, and most like plain lettuce. The entrees were clearly designed not to offend any palette. A few boiled vegetables on the side. Tomato sauce straight from a can. Everything doused in rich sauces as caloric as they were flavorless. A mountain of salt and parmesan were required to squeeze any modicum of flavor from dishes. I guess one good thing is that you stop eating the moment you no longer feel hungry, since there's absolutely no pleasure in it. It makes you wonder what happened to Italian food when it arrived on this continent. Was it lack of ingredients, or mass appeal to a new American audience, or something else that led to its decline from rich aromatic dishes that make you salivate to this. With that in mind, I realize there's an audience for this sort of food, or Frank's wouldn't still occupy their prime real estate on 1st Avenue. But unless you grew up in New Jersey and want to relive your family restaurant experience, or you're absolutely averse to seasoning in your food, there are much better options for the money nearby.
Posted by Scott in the City on 10/18/2007
Frank's food is very good. We get take out from them routinely. However, if a woman answers just hang up and call back. She cannot understand anything you say. Also, when she thinks your order is complete she just hangs up. No "good bye" just click. You aren't sure if she got it. Like I say, just hang up, she need to be fired. They need to get called ID so she can see your phone number. It takes her about 8 minutes to grasp 10 digits.