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Reviews from nymag.com
Posted by blackedges on 10/08/2012
Don't order delivery if you are hungry. Well over an hour and I'm right in the neighborhood. Like others, a call to the store receives a rude, dismissive response. Food arrives cold and not what was ordered. It's not like the burgers are really that good.
Posted by Marcia J on 12/13/2010
in town for sure...yummy
Posted by Frankie on 12/10/2010
Five Guys has great food, usually. This location is an absolute joke. For the second straight time order was wrong and came an hour+ after called in. Food was cold, no napkins, and no ketchup. This location is giving a terrible name to what used to be a reputable brand. Clean it up.
Posted by Anonymous on 11/06/2010
We need more of this around the city!! Amazing burgers great service and love the peanuts
Posted by Anonymous on 08/15/2010
Amazing, amazing, amazing
Posted by brandon on 06/19/2010
despite only serving a handful of items, the rocket scientists working behind the counter here have NEVER gotten my order correct. Not sure what the problem is with this crew of malcontents. Even McDonald's down the street, which serves countless more items than 5 Guys, are compotent enough to correctly assemble the four ingredients of a basic cheeseburger. So pathetic and disappointing.
Posted by Every single customer on 11/19/2009
I love their burgers but whoever runs the La Guardia location must have some very low standards. Tonight was the icing on the cake. I called in an order of 2 burgers. An hour later, I called to check the status and the phone girk said the delivery went out. After another 20 minutes, I called and the same girl said the same thing. I called another 30 minutes later and thankfully got someone else but unfortunately he too was a liar. I canceled my order will never go back