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Posted by Anonymous on 01/04/2011
Attractive decor. Nice menu. The food was decent if a little bland. Maybe it was a fluke, but we were overcharged (pointed this out and the bill was corrected). Also, a pre-set gratuity was already tallied into our bill. I can understand this for a party of six or more, but not for a party of two. To make matters worse, there was a place on the bill to write in an amount for the tip. For anyone who has had more than a beer or isn't familiar with the customary local practices around tipping in restaurants, it would be easy to double tip by accident. While the overcharge (on several items) could have been an innocent mistake, the built-in tip with a blank line to fill in a separate tip amount underscored why we won't be returning to Fitz's.
Posted by Anonymous on 02/11/2008
My boyfriend took me here for high tea on a weekend afternoon and the whole experience was a disaster. We were seated in the bar area (for tea??) and given plain coffee mugs and saucers with a bag of Twinings each and a metal carafe of hot water. After a twenty minute wait for the cakes and sandwiches, we were served a tiered tray of store-bought cookies, stale bread stuffed with sliced Kraft singles, and scones that were undoubtedly reheated in a microwave...more the consistency of a sponge than a scone. After two bites, we asked to speak with the managerwhat we were served was absolutely NOT worth the $18pp that they charge! While the manager looked stunned (she was Irish, she should know that it's not worth what they're charging!), we were given a full refund and went around the corner for a $1.90 cup of the same tea and $2.00 for a seriously improved scone. Go for the soccer or rugby and a pint of lager, but pass on the tea at all cost!