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Posted by anonymous on 06/24/2013
We went to Fatburger tonight with a group of adults and kids. The counter where you order your food was chaotic. There were people standing around trying to figure out their orders, people standing around waiting for their food, and the music was so loud that I had to shout my order twice. Our order took 20 minutes to arrive, plus it was completely wrong. My friend's burger was burned, and my husband's sandwich was cold. If a place is going to pride itself on made-to-order food, at least get the order right. The manager was apologetic and corrected our order right away. And if you are going to call yourself "kid friendly", please have a kids's menu! We didn't see one but they did have smaller burgers and chicken fingers for the kids. We like the fact that we can take the kids, get a beer and hang out, but get rid of the loud music!