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Posted by Anonymous on 07/26/2009
This place has the worst customer service of any kosher restaurant in New York. It doesn't matter if they screw up your order or if you ordered and it takes 2 hours to get your food, they will never compensate you in any way. Not only that, but the management is very rude and will argue with you if you dare to express any problems. A thoroughly stressful experience, we deserve better service.
Posted by Anonymous on 07/21/2009
The Sushi is good, the Chinese is good, it's good. If you're looking for five star, look elsewhere, however I've eaten here many times and have been satisfied by the selection, the service, and the quality of almost everything I've had.
Posted by Jessica on 02/14/2009
I have been to Estihana before and had an ok time, the service was never great, the food was ok. However, tonight my husband and I, in the hopes of having a nice night in, ordered from Estihana. He got mahi mahi and said it was fine. I ordered 2 rolls of mushroom sushi. What was delivered was the smallest pieces of sushi I have ever seen. It was not inside out, and was all rice with one small piece of mushroom. When we called the restaraunt, the hostess had all kinds of excuses and was not apologetic in any way. I will not be going to Estihana again, and I suggest that if you plan on going to Estihana, don't order sushi, and don't even THINK about complaining, because in this establishment, the customer is never right.
Posted by Anonymous on 06/30/2008
This is just a great restaurant! The food was outstanding. I got the salmon roll and an appetizer. My friend's food was excellent too. I had a bite, and I had to have another. Some of the best sushi I've had in a while. The service did leave something to be desired, but this is new york, so get used to it. I'll be back!
Posted by Anonymous on 06/25/2008
I love Estihana. i go there all the time and the food is consistantly superb, the service is great and the prices are reasonable.
Posted by levi on 01/03/2008
the food is subpar, their fish menu consists of a total of 5 dishes, most of them tuna, the portion are minimal, the waiters rude, the prices were reasonable, but considering the rude service and unpalatable food, any price would be outrageous.
Posted by Anonymous on 09/04/2007
not only did i end up paying a ridiculous amount of money on subpar food...but the waiters would come by every 2 minutes to ask if i was finished eating. my fork would be in my mouth and the waiter would be waiting to take my plate away. SO disrespectful. they tried to rush us out on an empty night. waste of time. dont go.