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Midtown East >
Posted by Sarah on 10/23/2014
I have ordered from here a quite a few times but after this morning, never again. First I would like to say that there bagels are amazing. However, the service, delivery really SUCKS! They really take a long time to take your order over the phone, they sound a bit slow. They need delivery boys whom SPEAK ENGLISH and are more ALERT! This is the 2nd time and same delivery guy twice in a Rowe where he called me and could not buzz my apartment. It is so clear to buzz nobody else ever has a problem buzzing my apartment. I was arguing with the delivery guy for a long time over the phone. I had to call the restaurant to ask if someone else can deliver my food as this guy was so dumb standing outside my door waiting for me to come down and would not ring my buzzard! The waitress on the phone wasn't much help either. Finally after 10 minutes of this nonsense the delivery guy finally rang my buzzard but by that time I was frustrated and told him to leave and ordered from somewhere else, never again will I order from there and give them business. It's a shame the staff sucks so much because the bagels are good and I gave them a lot of business. Oh well :(
Posted by Leonor G on 09/11/2014
The bagels are the best in all New York. The people that work there are not. And when you try to put an order over the phone, you need to remind yourself about the bagels. The wait is very loooooooong, and not too friendly.
Posted by bb on 04/19/2012
Had a great breakfast there today. Chatting with people working was funny and entertaining! Bagels are awesome, lox cheese bagel sandwich is good value. Place looks little trashy and it was steamy in there.
Posted by Kim on 03/16/2012
We probably spend hundreds if not thousands of dollars every year for bagels each and every Friday. Ess A Bagel is the worst...First we ask that they deliver by 9am on Friday mornings...Half of the time they deliver by 11 or 1130...Really? I called this morning at 10am asking for our bagels...Her response..They ran out...Its a bagel place! Its like Starbucks running out of coffee...Please!
Posted by I Love Bagels on 02/10/2012
My company orders from Ess a Bagel ALL the time. Large orders for meetings. We always order well in advance and somehow they can never get them here on time for our meetings. When I called them today half an hour after the bagels were supposed to arriv,e they told me another 30 minutes.
Posted by Bagel Guy on 07/16/2011
When we went to place our order, the guy did not wait to take the complete order. Then messed up the order. The second guy also messed up the remaining order and yells at me for us not ordering together. The rudest service I have ever experienced with a staff that couldn't care less about their customers. The bagels were below average with toppings that were obviously not fresh. Will never go back!
Posted by Jake on 04/01/2011
I called in around 3pm today fresh waking up from 4 days of hibernation after the Miami Music Festival and the guy taking deliveries is great- let me order just 1 bagel and listened to a few war stories, all in all- ill go over there and give him a hug later. Good bagel too (esp comin back from FL).