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Posted by Steven on 03/06/2013
The veggieburgers are a prefried product that does not go along with their Montrachet of everything baked not fried.
Posted by Anonymous on 11/16/2011
We tried to find a replacement for my regular weekly order to Better Burger - which sadly closed - by trying out Energy Kitchen a few times. The good: the burgers actually tasted pretty good - but it was hard to tell since all 3 times it was stone cold when it arrived. The disappointing: absurdly long delivery times. I live only a few blocks away and all 3 times it was over 50 minutes - and the last time was 1 hour and 12 minutes. Unacceptable for 2 burgers, 2 fries and 2 smoothies to travel a 5 minute walk. They have also messed up the order 2 out of 3 times. (again - see the simplicity of the above order). As stated before - the food arrived totally cold, the buns had disintegrated from probably sitting around for an hour, and their new air-baked "fries" (in trying to compete with the old Better Burger) were cold, mushy masses. I may try them again if I ever pass by one and need a burger - but I will never, EVER order from any of their locations again. A place like this that can't handle short-distance delivery and keeping simple orders straight shouldn't be in business in NYC.
Posted by anastasi5 on 04/25/2011
My company contracts with them for catering (Atmosphere and Service should have an Not Applicable option). The meats are underdone, and the rice is crunchy. Do they not know how to finish cooking food, or do they expect their customers to microwave everything?
Posted by Will on 08/31/2010
Never eaten inside this place but the quality of food when I ordered online and it was delivered was really not good. They also missed items off my order not once, but twice in a row. Wouldn't order delivery from here again (plus the staff didn't really didn't care they mucked the order up twice, and kept me waiting 12 mins on phone when they knew they had to re-deliver to me)
Posted by ryan on 04/18/2010
the food is good but it takes so long for delivery! It has almost been an hour and I am still waiting.
Posted by anonymous on 04/29/2009
the service is horrible? The food is great. Much better than similar places (i.e. PUMP), however, the people who take your order - one guy in particular and I will be finding out the name - is just really abrasive and rude. I'm usually a patient person and things like that do not get me going, but without fail, this same person takes my order on the days I order, and this same person just sets such a bad tone that it makes me wonder if it is worth it.
Posted by PCD on 03/09/2009
The food at energy kitchen is very respectable and seems to be rather healthy. The problem is that, per their ads, I was expecting a substitute good for fast food and this place is not even close to being in the same price range. $8 wraps $11 salads? This place is a sham in that it poses as a cheap, fast food locale with healthy options when really it's just like any other wrap/health food spot in the city.