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Puerto Rican/Dominican >
Posted by Dani Rey on 10/17/2014
The food is actually okay. The customer service is horrible. When you walk in your not even acknowledged. So, after seating your self, you now wait for another 20 minutes for your order to be taken. After food arrives, once your done you wait 10 to 15 minutes just to get the bill. Horrible, horrible service. Keep in mind this review does not even include the lack there of customer service skills. FYI- Also under new management and still horrible.
Posted by Mjaybash on 07/25/2013
I have lived in Washington heights most of my life. I have frequented El presidente on numerous occasions and I can say that the baked chicken is really good. I've decided however, to never go in there again!! There are some reallybad waitresses in there! One nice waitress is the exception, but i feel if I'm spending my money in a place, good customer service should come from EVERYONE in the place, not just ONE person!! I'm through with that! There are a million places in Washington heights where I can buy rice and beans with chicken and sweet plantains!! Washington heights is filled with Dominican Restaurants and I can spend my money where ALL of the wait staff is at least customer friendly to EVERYONE!
Posted by Anonymous on 01/18/2013
The night lady rosa is nice everyone is a total meanie, the cafe con leche prices varies by who's at the register
Posted by Anonymous on 07/17/2012
this place, came from nowhere in the middle of night, great customer service on mobile, delivery order, I work late and.usually always.order the same B.L.T. with extra bacon, price is right and I'm becoming a regular.
Posted by Still Hungry on 02/21/2011
Want some chicken and rice delivered to you? Maybe some sweet, gooey fried plantains sent your way? At home with a hunger for anything Dominican? The people at El Presidente know exactly what you're going through, and they respond with the following catchy slogan: TOO F****N' BAD. Pick up the phone and say the magic word "Delivery." You will be treated to cheesy 1980's elevator music and recorded reassurances that "you the customer are valuable," and how "they can't wait to speak to you" until you hang up. There are plenty of other Dominican joints in the area with food that offer better quality, and often at a better value. The kicker is that those other places seem like they care about the whole delivery schtick.
Posted by good place on 11/09/2010
good place good food and eselente.peoples,
Posted by Pinky on 11/01/2010
I love the food from this restaurant, but sometimes I opt for another restaurant. These ladies are a bit lazy. I was calling last week to place an order for pick up... lady puts me on hold. After 5 mins I hang up. I call again, no answer. I call again, puts me on hold, but by that time I had driven there already. I go in and guess what? They are all chatting! it's NOT busy! they kept putting me on hold to gossip! I was shocked!