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Puerto Rican/Dominican >
El Nuevo Caridad
Posted by Karen on 12/13/2014
The food always tastes great and every time I ordered, the food arrived on time if not early. The one time I did have a bad experience, the manager was more than sympatric and handle the situation in a manner of expertise. I will definitely continue to order from here!
Posted by andydoodah on 01/02/2014
We went for the paella. so bad I didn't recognize it. They don't know what Spanish paella is. Their rice is yellow but with no saffron. Their clams are huge but chewy and inedible. There were 4 extremely small, hard and inedible shrimp. Ye s lobster shells only with all the lobster missing.The mussels were out of the shell and so small and mixed with fake crab pieces and small octopus. It was a huge portion with mostly yellow rice which supposedly serves 3 or 4. Who do they are kidding. it is mostly plain yellow rice. the flan is terrible. The restaurant is filled with Dominicans who may not know the difference but we are used to Spanish paella like in El Quijote and Malaga restaurants. A real disappointment. The sangria is delicious however. lots of fruit. DO NOT WASTE YOUR MONEY ON PAELLA. WE FELT GIPPED AND DISGUSTED.
Posted by AJ on 11/09/2013
I ordered and they took 40 minutes to arrive. I had pieza salami , huev revueltos , and tostones . The food was cold and hard! I will never order from here again!! Tasteless , not worth the wait nor money!!
Posted by Luz on 09/29/2013
The shrimp asopao was the best I've eaten. It needed some extra vegetables but the flavor was the best.
Posted by Arlene C. on 05/14/2013
Upon ordering some food over the phone, the person taking the order was very rude. Too lazy to take my address down on pen and paper? Then referred me to another of their other chains.
Posted by Anonymous on 03/26/2013
Had a disappointing experience ordering food from here. Not only did they send me the wrong food twice, they left me waiting for over 15 minutes to speak to the manager. After waiting 15 minutes I was told that the manager was not there. Maybe you'll have better luck going directly to the place.
Posted by Eduardo on 11/09/2011
Took the family out to dinner early, the place was nearly empty and had the chance to pick our own table. Our waitress how could she help us, when asked if there was any specials she looked lost and unsure. She was not very forthcoming with service. After we order we did not see her until our food was brought out to us and then we did not see her again until it was time for us to leave. We had to ask another waiter for water. My wife and I have been here before and have always enjoy sitting at the bar and ordering food and drinks from there. The bartender is always asking if there is any thing else we need. We will definetly be sticking with the bar from now on. Its a shame!