Hold down Control (PC) or Command (Mac) key + mouseclick to select more than one option
East Village/ LES >
Latin American >
El Castillo De Jagua
Posted by D.R/P.R girl on 06/24/2012
I walk in no one looks up or greets you. You walk to the counter and stand there until someone says something no eye contact! The waitress stands in the corner eating while the grill lady grunts and conplains at what you order. The chicken sandwhich was too hard for her that day so she told my pregnant coworker can she order somsing else? um no lady! My job has a very loyal bunch so they see us eveyday. Now the prices have gone and tax is charged now. Due to the new credit card computers which didnt work on Friday when I needed it. so my food was $22.50 for two orders of chicharon de pollo(fried chicken chunks) with rice and a small cup of beans. Never ever again! now my coworkers go to the food truck down the block
Posted by Anonymous on 04/14/2012
I dined at this restaurant over a year ago and had a disappointing experience. I actually noticed that they had a new sign and decided to go in and check it out again...well the change is great and so is the food!! I was willing to put aside the one bad service to try them again. Glad I did - Keep up the good work!! :)
Posted by Anonymous on 03/10/2012
Awesome place; everything tasty and cheap
Posted by Raphael on 01/12/2012
Their roast chicken sandwich is the absolutely the best but like other reviewers, I am dissappointed with the service. You could sit there for minutes on end before being attended. As for the delivery man, YES, they seem to have only one. This guy does wear shades all the time and intimidating. Worse yet. he even dictates how much you should tip him when he delivers your food to your doorstep. He wanted me to tip him $4.00 one time because times are bad and he had a family to support. Mind you, I live a few blocks from the restaurant and with $4.00, I could have bought another sandwichfor my next day lunch. Again, the food is good at times but the in-restaurant service needs some work, the staff needs to be more customer oriented and the delivery man needs to stop acting as though his life depended on tips alone.
Posted by anonymous on 01/23/2010
On a Friday evening, 6 p.m. I was craving for some greasy Latin Food so I decided to check this place out. I knew exactly what I was going to get since I printed out a menu beforehand. When I arrived, the man in the front did not even acknowledge my precence, tallying his checks for the day, took phone calls and even made himself a cup of joe! This must've been about 7 mins until I finally spoke & asked to make an order. The food was amazing, I ordered Baked Chicken & Fried Porkchops both came with rice and beans, no complaints whatsoever; but their service was extremely disappointing. A customer shouldn't feel intimidated. To the owners, if you're reading this please shape up, its no good for business!
Posted by oyafina on 11/17/2009
The food is good and inexpensive, the service is good and you won't be leaving hungry. Just about all of the food here is well worth a try. Enjoy!!!!!!!
Posted by anonymous on 05/17/2009
very good food. Eat the baked chicken and the garlic shrimp. The rice is good as well. Basically the food will blow your balls off. my girlfriend said that this review i wrote is dumb. But i think its good... just like the food.