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Posted by disappointed on 03/22/2009
I should have paid attention to the reviews below, lamenting the decline in quality of this restaurant -- sad, but true! The steamed lobster is ok, nothing special, but lobster rolls were tough and bland (except for the mayonnaise) -- and everything is overpriced. NB! the on-line menu doesn't reflect the prices currently charged in the restaurant. Both the food and wines are more expensive than the prices listed on their website. Changes in the menu are not on the website menu, either. While other restaurants are offering specials or promotions, Ed's prices are simply increasing. Two of our party of 3 arrived -- we explained that the third person was at an event and would join us shortly; we offered to order the meals for all 3 of us; nevertheless, they would not seat us except at a table for 2, although several empty tables were available (they do not take reservations). It was clear that they didn't care if we stayed or left. Since our friend was to meet us there, we stayed. Our waitress was very nice and attentive -- the only saving grace in an otherwise disappointing experience. In this economy, if you lay out $85 for dinner, as each of us did last night, you'd like it to be for excellent food, good value, and a welcoming atmosphere. Ed's Lobster provided none of these. Does Ed read his reviews?
Posted by NEFG on 12/15/2008
It was great for a while, but like similar places, the good times are over. What was a winning formula - friendly staff, great lobster rolls and pricey but worthy food, has turned into surly staff, mediocre food and outrageous pricing. Need to find a new LR standby.
Posted by Anonymous on 08/02/2008
when the server brought out the salad, it looked a bit strange, but i couldn't place it at first. i remember ordering the boston bibb salad. the leafy vegetable that was plated looked very much like iceberg lettuce, and not particularly fresh ones ... apparently they ran out of bibb lettuce, but even as i asked the waiter if this is indeed the bibb lettuce on the menu, he replied that it was the fresh and crisp lettuce they use. perhaps i should have restated my point? what's the point of serving food with this kind of substitution? it's disappointing to see that the people at the restaurant think that the patrons will not notice or care.
Posted by A Frequent Diner on 06/30/2008
Real "hit or miss" food but always courteous service, warm and inviting. Fried Oyster and Lobster rolls are good and accompanied by excellent homemade pickles but the Steamers were not good. Huge (larger than golf balls) steamers had no flavor and were tough (way overcooked) and chewy. Could not eat. Advice to chef: stick with the smaller, sweeter steamer clams and do not overcook.
Posted by jag on 06/29/2008
i've been here 3 times, each time ordering lobster rolls, few oysters, wine at the bar with a friend. the first time it was busy, so I chalked the bad service up to that, the next two times I went it was not at all busy, and still the service was quite poor... For example, sat at bar a number of minutes before the bartender came over and handed drink menus then walked away with hardly an acknowledgment or greeting (he wasn't waiting on any one else, was talking to another worker down near the register) had to be waved down to take our order for drinks, then waved down again to give our order for food, had to be asked to keep bottle of rose chilled, then had to be asked to bring it back to refill us, inattentive, kind of vaguely disinterested slightly snobby atttitude. Each time the lobster roll was great, oysters were great. But that is as they should be for what the cost (ie: $27 for a lobster roll) cute decor, the "nyc urban version of what NY's think maine lobster shacks look like (not even close, but still its cute) but the single bathroom needed attending to the two different occassions I used it, which made the rest of the place seem slightly unclean to me after having to use it. for a place obviously trying so hard to be high end "casual" and charging the prices you are, you owe your customers very attentive, quality service, and clean well minded bathrooms, at MINIMUM. I really, really want to like this place as I am a displaced New Englander who craves lobster rolls and steamers, but each time I leave it I feel vaguley overcharged and underserviced. For a $27 lobster roll, you need to act like you care about your customers a little bit more.
Posted by Anonymous on 06/28/2008
I have worked around the corner from this restaurant for over a year, and finally after hearing rave reviews, I decided to try the place out for myself. Perhaps it's because I'm a native New Englander, or the fact that the wait staff would not alter their menu whatsoever for a food allergy (i.e. provide me with lobster meat and NO mayonnaise), but I was unfortunately disappointed with my meal. The atmosphere reminds you of a New England eatery, even providing a skylight, which is not an easy task for a ground level Manhattan restaurant, so it definitely preps you for what you would expect to be a delicious and fresh seafood meal. Learning that I could not substitute normal lobster meat for a regular lobster roll that contains mayonnaise, I had to choose a chef's salad with lobster– which as bummed out as I was, seemed to be a decent alternative. I was sadly mistaken. The lobster had little to no taste whatsoever, and the dressing and basic ingredients were less than memorable, definitely not worth the $20 I paid. All in all, a lot of look, but not too much taste bud action for the $$$...
Posted by seafood lover on 05/04/2008
We have been going to eds since they opened, it used to be great (When brendan spiro ran the joint) i was greatly disappointed a few weeks ago. The place was half full and we had to wait a half an hour for clam chowder, a customer next to us at the bar got up and left when he was told to wait 5 more minutes for his appetizers. Ed came to the front to talk to some guy that sat on the other side of us and he looked oblivious to what is happening to his restaurant, we finally got our food and ate it (cause we were hungry). the food is still good but the place has decended into no service!! Your waitresses need to at least act like they know what there doing, they look very confused.