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Upper East Side >
American (New) >
East End Kitchen
Posted by EEA Resident on 01/28/2012
I had been waiting forever for a restaurant on EEA, but after eating here multiple times - I'm finally admitting I'm disappointed. The good news, the coffee is delicious, as are the soups and salads. The bad news, even if humanely sourced, the meats aren't - steak was gristly. Dinner service is incredibly slow. The short story, go for a quiet weekday lunch as the staff is lovely, attentive, the kitchen is quick, and the meat choices are limited. Try the coffee and expect to pay too much.
Posted by Anonymous on 01/09/2012
I do hope this restaurant is reading reviews here and taking note on the recurring comments about how super slow the service is and how the staff could use some work. The dining room is very nice, open, very country b&b feel. Got our coffee & drinks right away. The food however, took over 40 minutes! French toast and an omlette, 40+ minutes! A waitress tried to blame our long wait on our waiter, because he was "new," but I don't think it was not his fault. Because when we finally did get our food it was hot and very good. So it wasn't like it was sitting there a while before he got it. NO food was coming out of that kitchen--they have the slowest cooks. Another note: the menu was a bit disappointing, the only non-savory item was French Toast. So if you're craving something sweet, that's it. And all the egg dishes had cheese or onions mixed into them.
Posted by JAMES on 01/02/2012
I had a poor experience with the last 'chef' at this restaurant. I can happily report that I enjoyed a super new year's dinner on Saturday. The new chef and the new menu is awesome!
Posted by anonymous on 12/31/2011
Was very impressed when I walked in because the place is really nice and the food looked great. We sat down and waited almost ten minutes for the 'waitress' to come take our drink order. About 15 minutes later we had to ask if we could order. About 15 minutes after that we asked if our coffee's were coming and the waitress said she will check on them. She brought one and said the other was still be made. It's freaking coffee dude. Seriously. We finally got to order and waited about 45 minute for 2 omelets. The waitress came by maybe twice because we were staring at her and said she was sorry but didn't bring us anything to eat while we waited. Our eggs finally came and my friend's omelet was wrong and the bread was 'coming right out'. Ten minutes later the waitress said the bread was just in the toaster. Ten minutes later the bread came out, but was wrong. Instead of taking it away she just left it there. My friend pointed out that her omelet was wrong and asked that she not be charged for the onions she did not get, but when the bill came the charge was there. When I informed the waitress that it was difficult to believe that we waited an hour and 45 minutes for omelets, she apologized again and said they were short-staffed, at which point I looked around and pointed out that there were four waitresses and 6 table with customers. She fixed the bill and comped our coffees. The food was good but I wouldn't go back unless there was a guarantee that I would have a competent waitress. It's a shame, I thought this would be a great new find.
Posted by Jeff on 12/22/2011
Went here for dinner only to find a new menu. Apparently a new chef in charge so we canceled our reservation. The menu, similar to a diner or cafe, lacks the interesting flair it once had and we won't be going back until we see something different. The service is spotty, we used to go mainly for the food. The service gets points for explaining the changes in menu and letting me save time and money by going somewhere I would much rather prefer. I wasn't in for surprises and I won't go back.
Posted by John on 12/11/2011
While I have been quite a few times and think the food is delicious on the whole, the place seems to be confused. They've added an espresso bar and lunch and while I enjoy the espresso bar, the lunch menu offers little differentiation to gracies on the corner and though the dinner menu offers items you can't get in this part of town, it seems they want you to pay for the decor. I don't mind paying for an experience if I am actually getting one, as anyone who dines out would expect a value and experience, otherwise why not pay for fast food? The prices are all over the place, with change here and an even dollar there, I always hate when restaurants use psychological pricing .50 .95 .75, to me it puts focus on the dollar number and makes me think twice about how they consider their guest experiences. The service spotty, sometimes I've had great service and other times horrendous. At times the staff seems very stressed and inattentive, though other times I have had a pleasant time and it was all I'd hoped for. Though the decor is comforting, cramming in many tables making it so difficult for anyone to get through takes away the comfort and care that was put into the decor. There are no candles on the table, the music seems to change quite rapidly. The wine list is overpriced by the bottle, stick to the glass list. Though the offerings are good, the timing has always been spotty. I've received my entrees before even receiving a glass of wine. While the times that I have been there when the service is good, the food and ambiance has been impeccable, with bad service takes the food down with it, it makes it hard to continue to want to patronize the place. I am in the neighborhood, so I frequent occasionally to check up on the place, but would frequent more often if the place could offer more comfort and consistency and genuinely care that I am there.
Posted by E.B. on 11/21/2011
All Bad - let's start with service. Wife, 2-yr old and I stood at the door for 10 minutes before we were greeted. Waiter comes to the table and stares at us, no words, no hello. We ask if we can order. Waiter says, "sure I guess." Shrimp and grits, biscuits and gravy, and the small plate "lost bread." He takes the order and immediately returns with two plates of food that we didn't order. I mean, we just placed the order and he came back with food and was astonished that it wasn't ours. We wait forever for the food. It comes. 3 shrimp and some grits and a pile of spinach. I know 3 shrimp don't cost $13 and know grits don't cost $13, must be the spinach. 2 silver dollar sized dry biscuits, tiny bland sausage with small puddle of brown watery gravy, table spoon of slimy wet scrambled eggs, and a pile of spinach was $13. Great piece of "lost bread' french toast $7 - if you get the meal sized french toast it costs like $5 more and comes with a pile of spinach. They should call their menu, "A Pile of Spinach and..." Feel bad for the table of 4 with two toddlers who sat down before us and didn't get their food until we left, and believe me, our food took a decade to get. Also, for a place that boasts "full barista" service, the coffee and espresso were subpar. This place won't be open long. The interior is beautiful though, and if you get suckered into going, get the small plate of lost bread and get out fast.