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Midtown South / Chelsea >
Posted by NYC Girl on 11/30/2013
I remember seeing a show where she talked about having impeccable standards for her establishments and even called upon her restaurant savvy parents as guardians of such standards. I think all three of them would have been appalled by our brunch experience at Donatella. The place was empty. First clue. The food was sub-par and considering the expense for such an elaborate pizza oven, the results were way off. Burnt bottom and barely cooked cheese. The poorly cooked pasta was swimming in sauce and so unappetizing in appearance I couldn't coax a ten year old to try it. Just as galling was the service. Each pizza and pasta dish came with a "complimentary mimosa". Can't decide which was more rookie; us having to ask for our drinks or the champagne cork flying around the restaurant when we about to see some mimosa action. Really? It was just sad. A foursome came in after us and left before ordering. Don't know what transpired but I was thinking I should have followed them out and congratulated them on righting an initially poor choice. Our party wasn't as lucky!
Posted by Steve on 10/25/2013
Subpar pizza with soggy crust. Cheap salami used. Pasta subpar. $ and food better elsewhere. Skip. Mentioned my dislike of the food to waiter who said he would speak to manager. No result. Staff appeared confused. Would not return.
Posted by Andrea on 07/08/2013
The pizza was disappointing. Would not return.
Posted by Jess on 06/18/2013
I've been here several times, and always enjoy the experience. The servers are fantastic-- very friendly, helpful, and treat you like you're long lost friends. Eating at Donatella's Restaurant is like eating at Donatella Arpaia's home. She always walks around to greet her guests and is so sweet and down-to-earth! A great hostess who knows hospitality. I definitely recommend the "Carciofe" pizza: (Crème fraiche, artichokes, preserved lemon & truffle oil) and the chocolate cake with salted caramel, peanut brittle, and banana gelato for dessert. It is beyond!
Posted by Bob & Jo on 09/16/2012
Our server Brittany was a 5 plus. Nice atmosphere and good food. nice place to stop for brunch in a fun / young neighborhood. be sure to order the 'Punch Bowl'
Posted by Neighbor in the hood on 07/24/2012
Had been wanting to try their pizzas and finally went 3 blocks up from where I live. Pizza is delish. Everything else - no. The salads are heavily dressed everytime i've gone. Their grilled shrimp salad is a sad looking trio of shrimp on top of some chopped romaine. The service - all 3 times i've gone - unappetizing and painfully slow. it's not a big space but they either need to staff more people during dinner and brunch or move faster with their food. waiters never asked if i wanted refills on my drinks - i guess i look like a one-cocktail kinda girl? inconsistent as well. focaccia one day. no bread the next. request and then having to wait for a long time for bread the 3rd visit. they need to improve the service, the course timing and the food for this place to survive. i'm not giving it any more chances. Disappointed indeed.
Posted by Jayjava on 07/06/2012
I was so happy to not only have a new business jump into the vacant spot where a French restaurant had closed down some time ago, but also to see that was a Donatella spot. I assumed it's the same Donatella as the David Burke and Donatella restaurant/s that I've had outstanding meals at. The "About" section on their webpage still says "coming soon" despite it being open for months. Maybe this should've been a sign they don't have their act together, but I didn't know that 'til I looked just now. Okay, so on to the surprisingly really disappointing experience we had a couple of weeks ago. Poor enough I tried to let it go, but every time I walk by and see disappointed-looking customers leaving, I think I owe it to fellow readers not to go here. My little bro was in town and stayed at the Trump Soho, so he was dumping a lot of money around town and didn't think anything of spending $100 on dinner at this place, especially after I played up my experiences with the David Burke restaurants, and they seemed like they were kid-friendly, so my 5yo came along with us and my fiance. The plain pizza for my boy was very small and expensive for $14 or $18, I forget which, but that was to be expected... what wasn't expected was the "special" pizza we ordered for about double that amount was the same small size! We thought for nearly $30 it would be big enough for three not-very-hungry adults to have at least a good sized slice of, but it was soggy, so mushy in fact you couldn't pick up the slice (4 very small slices, like an appetizer) there was--as another person pointed out--about an ounce or two of prosciutto, and the salad we got to share was also very soggy (akin to what you’d get at an Irish pub where the salad is more for show on the side of the meat and potatoes, not really expected to be eaten), and quite small for the prices they were charging. The waiter seemed fine at first, a bit overly-friendly in the "I'm an actor and I'm going to act really happy to be waiting on you" fashion...and then kept us waiting for the check repeatedly walking by and ignore us. Then he really poured on the fake thankfulness - with the check. For this price vs quality, I felt gipped, duped, cheated and disappointed in the Donatella name. The attitude, the soggy pizza... maybe if you're going for drinks and to maybe have some food on the side you won't mind it the return, but if you're going for a good meal... Don't.