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Murray Hill / Gramercy >
Posted by brucenyc on 09/09/2012
Went to Docks for a friend's birthday the other night. First, our reservation was not in the computer so had to make it on the spot. Ordered the baked clams appetizer. 6 of the smallest clams I've ever seen. We also ordered two caesar salads for the table. They were served in bowls the size of a cowboy hat which made them even smaller than they actually were. The fried calamari was good, but again, a small portion. I ordered the fried shrimp entree and they came out overcooked. For my portion of the bill, $80, I would rather have gone to a nice steakhouse.
Posted by Lee on 06/23/2012
We have been eating at Docks for over 20 years and have had many fine meals there. Today was a surprisingly bad exception. We arrived at approximately 2:45 anticipating a late brunch and were seated in a nice corner booth with view of 3rd and 40th. It was downhill from there. My wife excused herself for a moment and the hostess gave us the brunch menu; a few minutes later, she came back and announced that we had the wrong menus. The brunch menu clearly stated availability until 3 pm and she gave us a 3 pm to 4 pm menu in exchange. When I questioned this and noted that it was in fact only 2:53, she gave a shrug and walked away. The different menu was with considerably higher prices - for a time when the place was substantially empty. The waiter came and was obviously new to the restaurant, although his age and protestation suggested he had years of experience as a waiter. He was not familiar with the menu or the featured items and beers. He did offer a taste of a particular kind of beer and my wife agreed it was good and asked for a full serving while ordering the Mussels Provencal, along with a serving of the chowder. I excused myself to use facilities and while returning, I heard the waiter order from the bar a different beer than my wife ordered along with my order. When I arrived at the table, the bread was that which is normally served with brunch, not the great selection offered for dinners - but remember we couldn't have brunch. The beers arrived and in fact it wasn't what my wife had ordered, but she decided not to make an issue of it - we should have, for when the mussels arrived, it was Mariniere, not Provencal - we questioned it (there were obviously no tomatoes or pepper flakes as advertised). We questioned that and were assured it was what we ordered but he promised to check for us - if he did, he never came back to tell us. My wife orders Mussels frequently and we know the difference. When the bill arrived, it clearly stated the incorrect beer, but not the incorrect Mussels. After the fact, we know we should have questioned each slight more fully and if were not so tired (having just played golf on a 90 degree day), probably would have left immediately when the brunch menu was retracted. So, is Docks slipping? In my mind, the mark of a good service establishment is when they give good service and value even in the slack times; when they are full we can forgive inconsistency, when they are not - no excuses.
Posted by Meerkat on 01/17/2012
Docks still has terrific food; but the last couple of times I've been there for lunch, the service was slow and so unorganized it was truly unprofessional. I really hope this doesn't continue; it's making me think twice about going back.
Posted by Rich&Kel on 10/12/2011
We love this place. Great selection of seafood, beverages and fantastic service make this place a perfect spot for dinner, drinks or light fare. Bravo!
Posted by Anonymous on 06/03/2011
I've eaten here more than a dozen times. Name it: brunch, lunch and dinner. With two or with 14. Never changes: always good food and really super seafood, always great service and never rushed. It is my standby for friends, family, and out-of-town folk who like fish. I love the place. I hope it never closes.
Posted by Anon on 05/30/2011
we were charged $18 for a standard size margarita and charged $6 for a run-of-the-mill breadbasket and not told in advance they charged for bread. very deceptive!
Posted by steve K on 11/17/2010
This is my go-to restaurant for seafood in N.Y. now. Great choice of seafood especially real New England specialties like whole belly fried clams and real steamers (with the neck), Maryland specialties like soft shell crabs and of course crab cakes. Great service and I love the atmosphere; it is "old time New York". The hostess staff is always hospitable. There is nothing here not to like.