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Posted by Toni on 12/13/2013
The minute I walked in and was greeted by the hostess I knew I was in a lot of trouble. The hostess was beyond rude. If I were not waiting for a friend I would have left on the SPOT. They have the distinction of being the first review I have EVER written. I was in business for 30 years and if I treated the customers the way they treated us I would have been out of business in a hurry. I'm shocked that they have gotten away with it all this time. We sat next to 2 ladies who also couldn't get over how rude she was. When they left and 2 other ladies replaced them, they couldn't get over her miserable attitude either. We couldn't get away from her...she turned out to be our server. Yikes! We didn't let her ruin our time but we will never go back, unless we feel like paying for costumer abuse. We did leave a tip but not the 25% we usually tip. Shame on them!!!!!
Posted by Anonymous on 10/18/2013
I have been a frequent customer of DeMarchelier for many years. I have put up with indifferent service and over salted food because of its convenient location. But on my last visit the liver which was supposed to come with shallots had no shallots, but instead a tiny bit of nondescript sauce. I asked for some more sauce and was brought about 1/4 cup of sauce... And found an extra charge on the bill, which I had not been told about. When I asked about the extra charge, all I got was a shrug. I will not return!
Posted by Terry Chickering on 09/12/2013
While I remembered having had a good experience in the past, De M was below par on several levels (9/11/13)and I doubt we would ever return. The noise level has become frightening even at our corner table. The Escargots lacked in taste and warmth, not enough butter or garlic, but the great lapse in my book was serving barely cooked kale with Confit de Canard, a terrible choice which should have been scalloped potatoes or similar. All four of us tasted it and hated the kale. We ordered creamed spinach instead which was acceptable, but we were charged for this extra dish another $7 which I found terribly bad business. When I mentioned it on the tab, the hostess said "You should have told me before!" whereas the waiter had been the one in charge of our table. With two bottles of $45 wine and a tab near $300 for the meal for four, my distaste was tangible when we left, and why would we ever go back when there are a thousand restaurants in Manhattan? So beware of exactly what you order and ask for details, and don't get the kale!
Posted by shults/crowe on 05/28/2013
we stopped in for Brunch on Sunday and could not have been more pleased my friends swiss cheese mushroom omelet what plentifully loaded w/ fresh mushrooms and cheese I never tasted better( was it the organic eggs???) I indulged in French Toast yummy fresh orange juice screwdriver couple cups coffee and we were good for the Museum . This is a charming, delicious, cozy place that demands return visits.
Posted by Anonymous on 05/06/2012
It was the most disappointing Moules Mariniere Au Vin Blanc that we had for appetizer. The sauce was tasteless and the mussels contain sand. The bread was old, cold Baggett. The butter was overwhelming salty. I order Trout which was disappointing too after the first bite I stopped. Its taste and smell were unusual. The Grilled Sirloin was ok but not for the price. The service was good and fast even though the waiters were not friendly.
Posted by anonymous on 01/01/2012
Great find! We were going to the museums and stopped in after a long exhausting day. I too was a bit hesitant due to the bad reviews about the service, but to my surprise, the service was amazing. I did see a customer having a bad experience, but they were the ones being rude to the waiter. I wouldn't take that kind of abuse either. Everyone was super friendly to both of us. I guess if you are kind then you'll get kindness back. Anyway, we started with oysters which we thought were not shucked correctly because they were still attached to the shell. The hostess explained to us this was the french style of shucking and done so that the oyster is not killed and thus eaten alive. Made sense to us, and she had us pair them with a sauterne which was AMAZING! Never would have thought of that. We followed with the onion soup and the endive salad to start. I'll have to say that it was the best onion soup I've ever had, and the salad very fresh and tasty. For our main course we each had pepper steaks. Great big portions and cooked perfectly. Couldn't eat another bite, but we'll be back again and tell our friends about this place. Great value, great service and tasty food. cheers!
Posted by foodwarrior on 10/11/2011
My wife and I have been here 3 times in the last 3 months. We are life long UES residents and avoided it previosuly due to a bad rep. Boy were we pleasantly surprised. Salmon was great; steak frites wonderful; salads great. Even brought friends after that first foray. Must be new management, as the Maitr D was friendly and gracious, as was staff