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Diners & Coffee Shops >
Posted by honkytonknyc on 06/12/2007
Annoying is right! For how much I love the basic, but really good food - the service is amazingly inept. I've heard arguments among waitstaff, open moaning by the waitstaff, and a crew of people who apparently can't clear a plate or bring a check! If you can get past that, you'll appreciate the food.
Posted by annoyed on 06/07/2007
i waited an hour for my food, and when i called they said the delivery boy couldnt find my building! i order almost every day and no one has ever had a problem finding my building. on top of that he told me my mac and cheese was sitting there getting cold... i didnt order mac and cheese! maybe if they thought to take a number, they wouldve been able to call me and ask for exact directions. im not surprised though, becuse the guy taking the order sounded like he was half asleep.
Posted by Anonymous on 04/03/2007
I've eaten at Deluxe over ten times, and it's really hit or miss, in my opinion. The service can either be wonderful or terrible, depending on how busy it is, which makes me feel like they should hire some more people for the busy times! Breakfast is overpriced, whereas dinner is actually pretty reasonable. The burgers are really good! The salads are, again, hit or miss- sometimes they're warm and soggy, sometimes they're great.
Posted by Anonymous on 02/26/2007
i think deluxe is great. i've gone there a few times (during a weekend brunch) and the service was a bit slow...but the restaurant was packed and our server was obviously trying her best to attend to us. and she was certainly friendly and upbeat. i've also been there on days when the crowd wasn't lined up out the door and the service was exceptional. the food is great as well, and very reasonably priced. my friend and i had two burgers and fries for under 20 bucks. this place certainly rocks.
Posted by deane on 02/10/2007
Deluxe is annoying. I say that because the food it actually quite good. However, the service is totally inconsistent. I've had everything from the most wonderful to the most appallingly bad service there. Unfortunately it leans to the appallingly. I'm just annoyed! I want to love it there, really. But I can't. The breakfast is expensive and tho stunningly good will run you something in the area of 15 dollars for pancakes, eggs and sausage - priced a la carte, it's maddening, the cocktails (aside from that crazy deluxe shake which is d-o-p-e) are poor quality and the salads are blah (I have had a warm mushy salad there twice) and that service, that seeeervice. On the other hand the burgers are some of the best i've ever had, as is the steak and the shakes are killer. It would be fine, because you figure, well if the service is that bad I'll just get takeaway. Nope, 'fraid not. Their delivery is confusing, slow and I’ve never ever had anything arrive at it's appropriate temperature.
Posted by Anonymous on 02/01/2007
I find this place most satisfying before 4 (if dining in). It's busy and crowded like a diner, but the food is consistently several notches above what you'd get at a diner, especially the horrendous Tom's down the street. The delivery is confusing, I don't think they ever deliver before 4 which rules out lunch (I've only tried before 4, so never gotten it).
Posted by Anonymous on 01/08/2007
The food is really good yet reasonably priced, the staff is extremely upbeat and friendly and the atmosphere is most definitely inviting. I've been there quite a few times with my girlfriend who adores the place and I must concur... Deluxe rocks!