Hold down Control (PC) or Command (Mac) key + mouseclick to select more than one option
Diners & Coffee Shops >
Posted by Anonymous on 11/18/2007
I'm sad to write this review, because Deluxe used to be hands-down my favorite restaurant in the neighborhood - I would take people here all the time. However, the service has gotten increasingly worse, to the point where I never want to go there again. Several weeks ago, my boyfriend and I ordered delivery. It never showed up, so my boyfriend called the restaurant - THREE TIMES. The first two times, they said they were working on it and would call us back when they figured out what happened. The last time he called, which was over 2 hours after we ordered, they told us that the delivery guy had tried to deliver and that we weren't there. That was not true, since we were there the whole time, and also completely ridiculous, since we had obviously been calling to find out where it was. No apology - they told us to come pick it up if we wanted it. So, we were annoyed, but went to eat there the next week, since it was my favorite restaurant and used to be my go-to restaurant. After eating almost half of my vegetarian grilled vegetable sandwich, I found a piece of chicken in it! I put it on the side of my plate and we gave it to a waitress, who sent over a manager who was completely confused. After he called my boyfriend ma'am, we told him what happened and he ran off immediately without saying anything. Five minutes later, our waiter comes over with the sandwich on a different plate, and started pulling the sandwich apart, arguing that there was no chicken in the sandwich. We tried to explain, but the waiter finally walked off angrily. Five minutes later the manager ran up, threw the check on the table, and left. They didn't charge us for the sandwich, but they also didn't apologize or ask if I wanted anything else. And it used to be my favorite place.
Posted by ratwind on 11/11/2007
In the last 5 orders we have given them, not one of them has come complete or even, sometimes, resembling the food that we ordered. We like the food and keep getting sucked back in, but my advice is eat in, never out!
Posted by Anonymous on 11/03/2007
I went here on a crowded Sat morning and was seated within 5 minutes. My waiter was especially polite (not obsequious) and very attentive. I ordered a housemade corn muffin and the french toast with strawberry cream cheese and berries. My food arrived hot and fresh and was absolutely delicious; the muffin was incredibly soft and crumbled in my mouth. The coffee is standard diner coffee, nothing spectacular. The food is very, very affordable, especially for NYC breakfast/brunch prices. The atmosphere is a little noisy but not obnoxious or overwhelming. Deluxe could use a little more space or fewer tables because it can seem like you're sitting on top of someone else. Nonetheless, I would definitely come back here again!
Posted by Nathan on 10/15/2007
I was disappointed to say the least. The food is nothing special, the service wasn't good, the portions were small and the prices were more than I expected. Seriously, there was over thirty minutes after I finished eating before the waiter showed up again. And the place was not too busy for him to notice us. I won't be returning.
Posted by Candy S. on 10/15/2007
Over the past year I've noticed that the service has gone downhill- especially in the late evening. All of the best waitstaff have left. Management is unfriendly and unresponsive. I'm totally disapointed because this place used to be my go-to neighborhood diner. I won't be returning.
Posted by Anonymous on 07/15/2007
Deluxe might not blow you away, but you can always count on it for a good meal at any time of day. Brunch at Deluxe is great--the pancakes are great, as are the omelettes. For dinner, I absolutely love the steak sandwich. The atmosphere is nice, particularly on weekend mornings, when local families and students fill the place to the brim. Just be aware that wait times can get pretty lengthy between 11 and 1 on weekends.
Posted by amy on 06/17/2007
Try the vegetarian burger -- I am not usually a fan of veggie burgers, but theirs is the best thing I have ever tasted. Easygoing, reasonably priced place for a chill lunch or dinner. One of my favorite places to go in the area.