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Diners & Coffee Shops >
Posted by Jlove4949 on 06/19/2013
The food is the best part but, the atmosphere is below average! The service is okay but, could be better.
Posted by Travis M on 02/02/2013
I frequent this estsblisment usually for lunch, and its pretty ok. Recently ive been 3 or 4 times for dinner and the qality is lackluster. Raw Turkey bacon on a tukey club, Bleeding burger when ordered cooked well, and he replacement comes out 30 mins later on a cold stale bun. The waitress was sweet and apologetic, the manager rude. Completely poor experience and a waste of time.
Posted by Anonymous on 08/09/2012
I used to like this place, but over the last few years it has gone down hill. The last two times I went service was extremely poor; food took over 45 minutes to show up, milkshakes were tasteless and badly constructed (a whole unmashed banana in the pb&b shake), and while the waiters were apologetic there was no offer to give a discount even when the food was too poor to be eaten. It's going to be a long while before I go back.
Posted by Anonymous on 01/23/2012
The food is generally pretty good at Deluxe, and most of my in-restaurant experiences there have been decent, but I recently used their website to order delivery online, and was quite displeased with the result. They don't regularly check their online orders it seems, because it took and hour and forty minutes to arrive, and when it did arrive, items were missing. They refunded me the items that they missed, but from a service standpoint, they should have given me a refund on the whole order! So just a word of advice, call them directly if you want to order...
Posted by Rich on 01/19/2012
Really just very average. As a local business, I can tell you that in this day and age, you have to do a whole lot better than average to stay ahead of the competition....and there is a lot of competition nearby....
Posted by Sharon on 08/14/2011
I've lived in the neighborhood since before Deluxe opened, so despite decidedly mixed feelings, I do wind up going there a couple of times a year. The decor is cheerful and "upscale diner," and so you walk in expecting good things. On the culinary front, the menu is appealing, but in execution the food ranges from reasonably good to mediocre. It's not consistent, but at its best it's only pretty good. The service, on the other hand, is consistently under par: I've NEVER had a meal there where I wasn't straining to find the waiter at key moments....it doesn't seem to matter whether the place is empty or full; when you need your waiter you will not find him/her. I find that both in the food and the service, there's an irritating laxness to the approach to customers at Deluxe--as if you're a necessary inconvenience. Since that has been a constant in all the years it's been open, I have to figure it's a reflection of the ownership/management. There aren't a lot of good choices in this neighborhood, but I much prefer Le Monde directly across the street, or the new Vanelli a block or two south which is really quite good. They're a more expensive, but you'll have a better experience. ( Or, now closed for renovation, the West Way Cafe is a favorite--it was a classic diner, but we'll see what's what happens when it reopens.)
Posted by Anonymous on 07/05/2011
I used to be addicted to the grilled vegetable sandwich at Deluxe, and my husband was also a huge fan of the turkey club so we used to come all the time. About a year ago they cut back on their food quality (and of course did not lower prices) and I've hated it ever since. They did away with the delicious focaccia that they used to use for sandwiches and replaced it with seven-grain grocery style sandwich bread. Totally ruins it. I also had a really gross omelette here once and decided it just wasn't worth it anymore. The mac and cheese is also way to runny and greasy. The only positive things I can say is that the fries are delicious and I like sitting in a booth.