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David Burke Kitchen

at the James New York Hotel
  • $$$$$
    RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • American (New), Cocktails
  • 23 Grand St, New York NY10013 40.722783 -74.004912
  • (Btwn 6th Ave & Thompson St)
  • click map to interact
  • (212) 201-9119
  • 0

User Ratings (Based on 23 reviews)

3.215
Food 3.5 Value 3.0
Service 2.7 Atmosphere 3.6

Other Restaurant Info

Phone:
work
(212) 201-9119
Fax:
fax
(646) 770-8716
Website:
www.davidburkekitchen.com
Notes:
Visa, MC, AmEx, Disc, DC, Carte Blanche Treehouse Bar Sun-Thu: 5pm-12am Fri-Sat: 5pm-1am
Hours:
Mon-Wed: 7am-10pm Thu-Fri: 7am-11pm Sat: 11am-11pm Sun: 11am-10pm
Serves:
Breakfast, Lunch, Dinner, Brunch
Features:
Open Late, Outdoor Dining, Prix Fixe, Trendy, Pre/Post Theater, Bar Scene, Online Reservations, Wheelchair Friendly, Accepts Credit Cards, Lunch Special, Catering

User Reviews

  • David Burke Kitchen

    Posted by NYCV on 07/25/2011

    Underwhelming service

    Just went there on Saturday, one of the hotter days, July 23, 2011. Had reservations for a group prior to. The restaurant had no AC working! They failed to notify the people who made reservations ahead of time about this "inconvenience" even though had trouble with it for days. What is even worse is that not once did they apologize for the fact that AC was not working. Not even a complimentary cold soda was offered, forget appetizer or coffee. None of the servers knew the menu well enough to explain it before the orders were made. They failed to inform us that the porterhouse steak special on the menu has.... finished. The waiters were very unprofessional taking the food away before everyone on the table had a chance to taste it. Oh yes, and they also ran out of skim milk...and forgot to notify the guest who ordered it. Very Very disappointing experience!! Will never come back and will not recommend to anyone! There are tons of high end restaurants in the city that would have handled this situation in a gratifying professional manner. And oh yes, the manager himself, never came out... even though we asked for him.

  • David Burke Kitchen

    Posted by Wendy on 07/11/2011

    Won't go back

    Mediocre food in a noisy, uninteresting environment. Started with the lobster soup, which was more like beef broth ... I assume they made it by boiling lobster shells in some sort of stock. Then on to barbeque chicken on herb mac and cheese. Sounds good, right? While the portion was huge, I had no interest in either finishing it or taking it home. The chicken was overcooked, the mac was absolutely tasteless and loaded with undercooked, starchy peas. There was also a hard-boiled egg on the plate that was so dry, it was virtually inedible. The only seasoning that jumped out at me was salt, salt, and more salt. The desserts were equally unimpressive ... an apple tarte so tough it needed a knife to eat it, panne cotta drowning in pureed fruit that resembled a smoothie ... and when we got the bill, they had charged us for an extra meal. Fortunately, we double-checked the numbers. When this was pointed out to the waiter, he didn't even apologize. We could have overpaid by $40! I've had better meals for half the price, and much better meals for this price.

  • David Burke Kitchen

    Posted by Nyceater on 06/03/2011

    wait staff

    Amazing food. Horrendous service. What a shame.

  • David Burke Kitchen

    Posted by Shira Klein on 05/31/2011

    Forgetful unattentive Waiter

    My fiance' and I went to have drinks and a meal during late afternoon. We ordered a glass of wine and a cocktail. They took a little long to arrive. We thought no problem because we had water and the outdoor space was nice although it was a hot sunny day. Then we ordered four jars (like appetizers but served in a jar) from the same male waiter. We waited and waited and our waiter never delivered them. So 45 minutes later we finally complained to a female waitress and she tried her best to serve us expeditiously. Ofcourse we still had to wait because the order had never been placed initially. Our waiter (the male) continued to ignore us with no apology. You don't expect those service issues at a David Burke restaurant. Isn't that part of the reason why he can charge premium price for food served? We don't mind paying but we want great service too!

  • David Burke Kitchen

    Posted by Tom M. on 05/13/2011

    Great food and service !

    We enjoyed the excellent food and great service. The steak we ordered was cooked exactly as we requested and was delicious. All of the food was great. The wait staff was very attentive yet not intrusive. We highly recommend this restaurant.

  • David Burke Kitchen

    Posted by RES on 04/16/2011

    Great creative food in a very cool NYC space

    My husband and I with another couple of foodies at here last night, and we all felt that the food was spectacular. The portions were a perfect size (not too big) and food was creative and delicious. The pretzel crab cake was amazing as was their specials of soft shell crab over grits and the t-bone of halibut over black olive gnocci. The vibe was great; the staff was welcoming and friendly. I highly recommend it!

  • David Burke Kitchen

    Posted by anonymous from VA on 04/03/2011

    Don't waste your time at David Burke's Kitchen

    My fiance and I go to NY every quarter to see our hairdresser, to try new restaurants, and of course to go shopping. Arriving in NY with 2 hours to burn before our hair salon appointment, we decided to have lunch in SoHo. We looked up restaurants and thought that David Burke's Kitchen's menu items looked good and though there were negative reviews, there were more complaints about service than about their food. We figured maybe their food would be good enough to put up with poor service. Were we wrong! Our bread basket came, without the slices of bread. Unlike the others around us, we only had the tiny breadsticks, some grapes and three tiny baguette slices. When we asked what the butter was sitting on, the waiter used his pen to touch the block of sea salt. The lobster soup came out tepid, not hot. Afterwaiting for more than 20 minutes for the waffles and fried chicken (there were only about 7 other diners in the entire restaurant at that time, and the chefs who could be seen from the dining area were just standing around shooting the breeze!), the waffles came out burnt! How can a restaurant, a reputable one at that, even find it acceptable to serve burnt food?? Though they did take the waffles back and the ones we got the second time around were a little better, they were mediocre. The only decent item we ordered was the lollipop tree for two dessert. While it was different, it was not good enough to salvage our experience at DB's Kitchen. We have been to a lot better lesser known restaurants in NY. We will not go back to DB's Kitchen.

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